Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
The company is trusted and loved by over 14,000 customers across 100+ countries, establishing itself as the premier choice for businesses leveraging WhatsApp and other messaging channels.
Wati's AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof, designed for scalability and ease of use.
As a Solution Engineer, you will be the technical pillar for the Sales and Customer Success teams in Latin America.
You will architect, implement, and support integrations between Wati's platform and client systems, ensuring seamless delivery and customer satisfaction.
Responsibilities include designing and documenting API-based integrations, leading technical demos, driving implementation projects, providing post-launch support, and collaborating with clients.
Requirements:
A Bachelor’s degree in Computer Science, Engineering, or a similar field is required.
Candidates must have 3+ years of experience in solution engineering, technical pre-sales, or implementation roles.
Hands-on experience with REST APIs, webhooks, and integrating SaaS platforms is essential.
Strong communication and presentation skills are necessary, with the ability to engage both technical and non-technical stakeholders.
Experience in managing client-facing technical projects and coordination across teams is required.
Fluency in English, Portuguese, and Spanish (written and spoken) is mandatory.
Benefits:
Working at Wati provides the opportunity to be part of a leading company in the conversational growth platform space.
Employees will have the chance to collaborate closely with customers across Brazil and Spanish-speaking Latin America.
The role offers the potential for professional growth and development in a dynamic and innovative environment.
Wati is backed by world-class investors and maintains high standards of integration and platform excellence, providing a stable and supportive work environment.
