Remote Solution Engineer

Description:

• At Stitch, we are a fast-growing team of marketing technologists, architects, and strategists focused on making marketers' lives easier with Braze.
• We aim to simplify customer engagement through the right technology, processes, and strategies.
• As an Orbit-level certified Braze partner, we collaborate with marketers from renowned brands to create innovative solutions and smarter strategies.
• The Solution Engineer (internally known as Solution Consultant) role involves working closely with Solution Leads and Client Partners throughout the sales cycle.
• This position requires crafting scalable customer engagement strategies rooted in Braze and supported by complementary platforms.
• The Solution Engineer serves as the technical expert, helping clients understand how Stitch’s solutions can enhance their martech stack.
• The role demands a blend of technical depth and strong communication skills, focusing on understanding client nuances to build tailored solutions.
• Responsibilities include providing expert guidance, translating innovative concepts into actionable solutions, and collaborating on pricing strategies.

Requirements:

• A minimum of 5 years of experience in a consulting or presales role, with a proven track record in complex, high-impact environments.
• Deep understanding of Braze or similar marketing automation platforms is essential.
• Functional knowledge of Customer Data Platforms (CDPs) and related tools within the Braze ecosystem is required.
• Experience in designing and delivering cross-platform solutions that integrate multiple technologies and service lines is necessary.
• A strategic thinker who can identify opportunities for innovation and present them confidently to senior marketing leaders.
• Strong grasp of both technical and functional aspects of solution design is crucial.
• Excellent presentation skills and a consultative sales approach that fosters lasting relationships are required.
• Familiarity with pricing strategy and Statement of Work (SOW) development, including scope-setting and expectation management, is important.
• Experience in planning and delivering customized demos and solution roadmaps is preferred.
• Ability to thrive in a fast-paced, evolving environment while managing multiple priorities is essential.
• A collaborative spirit and growth mindset, motivated by team success and continuous learning, are necessary.
• A passion for marketing technology and a desire to become an expert in Braze and its partner ecosystem is required.
• Creative problem-solving skills and a willingness to travel up to 25% for client meetings and workshops are essential.
• Legal authorization to work in the United States without employer-sponsored visa support is required.

Benefits:

• Medical, dental, vision, and life insurance are provided.
• A flexible Paid Time Off (PTO) policy is available.
• Employees receive a monthly tech stipend to support their work needs.
• Paid parental leave is offered to support family needs.
• Paid bereavement leave is included for personal circumstances.
• Mental well-being support is available to promote employee health.
• New hires will experience in-person onboarding during their first week at our headquarters in Indianapolis, Indiana.