Remote Solution Engineer

Description:

• At Summit, we are looking for a Solution Engineer to join our Solution Engineering Team.
• This role involves working in a pre-sales capacity alongside our Sales Team to define and deliver our current portfolio to clients.
• You will act as a trusted advisor, providing technical solutions throughout the deal cycle.
• Responsibilities include gathering customer requirements, challenging assumptions, and translating them into best-practice solutions.
• You will be the primary technical contact on assigned opportunities and will identify, qualify, design, develop, and present solutions based on business needs.
• Crafting strategic and technical responses for presentations, proposals, and complex engagements is essential.
• Building and leveraging key client relationships, including at the executive level, is crucial for winning business.
• You will collaborate with finance to build cost-engineering and profitability models for large customer opportunities.
• Staying current on industry standards and best practices related to our products and services is required.
• Consulting with other Solution Engineers on complex technical issues is part of the role.
• You will manage the opportunity pipeline with Sales to ensure timely technical pre-sales support.
• Creating supporting documentation and tools to improve the sales process is also expected.

Requirements:

• A minimum of 4 years of working experience is required, with at least 2 years in a technical role, ideally in B2B IT or IT consulting sales.
• Excellent written, verbal, and interpersonal skills are necessary, along with the ability to manage multiple projects simultaneously.
• Customer-facing sales experience is essential.
• A professional qualification or degree in a technical discipline is required.
• You must be able to create and deliver customer-facing presentations.
• Experience with common tools such as Salesforce, Showpad, ERP, and Office is necessary.
• At least 2 years of experience in ISP, Data Center, Managed Services, or related industries providing technical sales support is required, or experience at an AWS or Azure Cloud Service Provider.
• Mastery of system administration on both Linux and Windows, as well as familiarity with Backup and Disaster Recovery solutions using hyperscale cloud services, is expected.
• Working knowledge of virtualization technologies like VMware, Hyper-V, Xen, or KVM is required.
• Industry certifications such as Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, or Cloud Savvy are desirable.

Benefits:

• Summit offers Flexible Time Off to support work-life balance.
• Health, Dental, and Vision Insurance are provided, with HSA/HRA options available.
• A 401(k) plan with a 4% employer match is included.
• Life Insurance and Long-Term Disability coverage are part of the benefits package.
• Employees receive a free colocation and cloud account.
• The work environment is fun and casual, allowing employees to be themselves.