As a Solutions Engineer at Authenticx, you will be a critical technical and strategic partner to our sales and product teams, ensuring prospects and customers understand the power and value of our platform.
This role requires a balance of technical expertise, storytelling ability, and customer-centric problem-solving.
You will work closely with clients to assess their needs, craft compelling demonstrations, and design technical solutions that drive business impact.
You will also play a key role in improving Authenticx’s overall solution by capturing technical requirements from the market and providing insights to our Product team for continued evolution and enhancement of the platform.
Responsibilities include leading technical discovery to understand customer pain points, delivering compelling demonstrations, collaborating with Sales & Product teams, scoping technical integrations, supporting onboarding and post-sales success, staying ahead of industry trends, and contributing to the product roadmap.
Requirements:
You must have 5+ years of experience as a Solutions Engineer, Sales Engineer, or in a similar technical pre-sales role in a B2B SaaS environment.
A Bachelor’s degree in Computer Science, Engineering, or a related technical field is required; advanced technical degrees are a plus.
Strong technical acumen with experience in software integrations, APIs, and complex ecosystems is essential.
You should be able to configure software and build connected demos using JSON, XML, and public APIs.
Exceptional communication and presentation skills are necessary, with the ability to engage both technical and non-technical stakeholders.
Proven ability to solve complex problems creatively and translate business challenges into effective technical solutions is required.
Experience working in healthcare technology is a plus, with knowledge of industry-specific integrations and regulatory requirements.
Benefits:
Authenticx offers a culture based on core values of Authenticity, Courage, and Having Fun.
The company provides a collaborative environment that supports personal and professional development.
Remote/virtual working flexibility is available.
Free health insurance options and comprehensive benefits including medical, vision, dental, life, and disability insurance are provided.
HSA and FSA plans are available for employees.
A 401(K) plan is offered.
Employees enjoy unlimited vacation time along with generous paid holidays, sick leave, and parental leave.
Perks at Work membership is included for discounts on shopping, travel, and much more.
