Remote Solutions Engineer

Description:

• As a Solutions Engineer at Authenticx, you will be a critical technical and strategic partner to our sales and product teams, ensuring prospects and customers understand the power and value of our platform.
• This role requires a balance of technical expertise, storytelling ability, and customer-centric problem-solving.
• You will work closely with clients to assess their needs, craft compelling demonstrations, and design technical solutions that drive business impact.
• You will also play a key role in improving Authenticx’s overall solution by capturing technical requirements from the market and providing insights to our Product team for continued evolution and enhancement of the platform.
• Responsibilities include leading technical discovery to understand customer pain points, delivering compelling demonstrations, collaborating with Sales & Product teams, scoping technical integrations, supporting onboarding and post-sales success, staying ahead of industry trends, and contributing to the product roadmap.

Requirements:

• You must have 5+ years of experience as a Solutions Engineer, Sales Engineer, or in a similar technical pre-sales role in a B2B SaaS environment.
• A Bachelor’s degree in Computer Science, Engineering, or a related technical field is required; advanced technical degrees are a plus.
• Strong technical acumen with experience in software integrations, APIs, and complex ecosystems is essential.
• You should be able to configure software and build connected demos using JSON, XML, and public APIs.
• Exceptional communication and presentation skills are necessary, with the ability to engage both technical and non-technical stakeholders.
• Proven ability to solve complex problems creatively and translate business challenges into effective technical solutions is required.
• Experience working in healthcare technology is a plus, with knowledge of industry-specific integrations and regulatory requirements.

Benefits:

• Authenticx offers a culture based on core values of Authenticity, Courage, and Having Fun.
• The company provides a collaborative environment that supports personal and professional development.
• Remote/virtual working flexibility is available.
• Free health insurance options and comprehensive benefits including medical, vision, dental, life, and disability insurance are provided.
• HSA and FSA plans are available for employees.
• A 401(K) plan is offered.
• Employees enjoy unlimited vacation time along with generous paid holidays, sick leave, and parental leave.
• Perks at Work membership is included for discounts on shopping, travel, and much more.