Remote Solutions Engineer

Description:

• Finite State partners with product security teams to create transparency for connected devices and supply chains.
• The platform handles connected devices and embedded systems across various industries, including healthcare, utilities, and government entities.
• The company is a fast-growing series-B company with a fully distributed workforce and a mission-driven team.
• As a Solutions Engineer, you will serve as an expert on Finite State’s product, market, technology, and customers to drive business forward.
• You will collaborate with Sales and Customer Success teams to plan, prepare, and execute deals, grow accounts, and renew customers throughout the sales cycle.
• The role involves performing tailored platform demonstrations, managing Proof of Value projects, and documenting prospect expectations.
• You will drive platform adoption, user satisfaction, and customer expansion by building strong relationships with key customer representatives.
• Responsibilities include tracking customer account health, managing customer enhancements, and advocating for customer pain points.
• You will represent Finite State at conferences and trade shows and increase team leverage by building prompt libraries and internal “AI playbooks.”

Requirements:

• You must have 8+ years of experience in a B2B account management role within a product security organization selling to DevOps, Product Security, or Application Security.
• The ability to travel domestically and internationally to meet with customers is required, with up to 25% travel.
• Knowledge of firmware, embedded software/systems, and IoT device software is essential, including familiarity with industry standard ISAs and operating systems.
• Well-developed project and task management skills are necessary for coordinating client-facing and internal resources.
• You should thrive in a fast-paced, changing environment typical of an early-stage startup.
• Practical proficiency with generative-AI/LLM tools is required, including prompt design and safeguarding sensitive data.
• A team player mentality with a passion for listening and solving customer problems is essential.

Benefits:

• You will be part of building the leading platform for connected device cybersecurity.
• The company offers a fast-moving team that values transparency, innovation, and impact.
• The position allows for fully remote work with a high degree of autonomy and ownership.
• Comprehensive benefits are provided, including learning stipends to support professional development.
• Equity is offered so you can share in the company's growth and success.