Remote Solutions Engineer (German Speaking)

Description:

• Twilio is seeking a Solutions Engineer for the Twilio Communications EMEA team.
• The role requires a combination of technical expertise and the ability to build executive relationships.
• The Solutions Engineer will deliver technical wins and product fit to customers across the EMEA region.
• Responsibilities include collaborating with Account Executives and other teams during the pre-sales process, building business partnerships, and participating in various sales cycle activities such as demonstrations and technical presentations.
• The engineer will develop expertise in customer needs and Twilio’s communication technology, lead technical discovery sessions, and present complex product demos.
• The position involves building trusted advisor relationships with customers and contributing to the Solutions Engineer community by sharing knowledge and creating demo assets.

Requirements:

• A minimum of 5 years in a technical pre-sales role within CPaaS, SaaS, or Telecom.
• A solid understanding of the sales cycle and the role of a pre-sales engineer is required.
• Candidates must have experience with voice protocols (VoIP), SIP implementations, or messaging APIs.
• Creativity and problem-solving skills are essential for success in this role.
• The ability to communicate complex topics effectively to both technical and non-technical audiences is necessary.
• Candidates should possess the ability to ask insightful questions to understand customer needs and guide them to technical solutions using Twilio products.
• Knowledge of public cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud application architectures is required.
• Experience in backend development (Java, C#, Node.js, Python, or PHP) and web development (JS, React) is necessary.
• Experience with designing and consuming REST APIs is required.
• Fluency in German is mandatory.

Benefits:

• Twilio offers competitive pay and generous time off.
• Employees receive ample parental and wellness leave, healthcare, and a retirement savings program.
• Additional benefits may vary by location.
• Twilio encourages employees to engage in community service by supporting volunteering and donation efforts.
• The company promotes a culture of problem-solving, initiative, and trying new things, embodying the values known as "Twilio Magic."