Remote Solutions Engineer II

Description:

• Echodyne is seeking a Solutions Engineer to join their fast-growing team.
• The Solutions Engineer will be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base.
• Responsibilities include showcasing Echodyne’s products through on-site radar demonstrations at external events, conferences, partner, and customer sites.
• The role involves supporting the formation of customer and partner relationships by presenting the value of radar products.
• The Solutions Engineer will lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
• Managing relationships with existing and potential customers and partners during demonstrations is essential to ensure a positive impression.
• Participation in post-demo data analysis and report creation is required.
• The role supports the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Regular collection of customer feedback to help improve Echodyne’s products is expected.
• Up to 50% travel may be required for this position.
• Other related tasks may be assigned to fulfill the needs of the business.

Requirements:

• A proven track record of learning a technical product and conveying its value to potential customers is required.
• Candidates must demonstrate personal integrity, trustworthiness, and respect while representing Echodyne.
• The ability to multi-task, work independently, prioritize tasks, and follow policies, processes, and procedures is essential.
• Resiliency with a positive attitude, along with analytical, reasoning, and problem-solving skills, is necessary.
• Candidates should be organized and detail-oriented with excellent follow-up and decision-making skills.
• A solid technical foundation and good technical writing skills are required.
• Enthusiastic candidates must possess outstanding customer-communication skills, capable of conveying both high-level overviews and detailed explanations.
• The ability to regularly lift, carry, and move equipment, occasionally up to 50 pounds, is necessary.
• A minimum of 5 years of experience in a customer-facing technical role is required.

Benefits:

• The pay range for this position is a base salary of $100,000 - $120,000 per year plus commission.
• The comprehensive benefits package includes incentive stock options.
• Excellent medical, dental, and vision coverage benefits are provided for employees and their family members.
• Employees enjoy unlimited vacation, 12 paid sick days, and 9 paid holidays.
• The company offers paid disability, life insurance, an employee assistance program, and travel insurance.
• A 401k Plan is also included in the benefits package.