Remote Solutions Engineer II, EMEA

Description:

• Echodyne is seeking a Solutions Engineer II to join their fast-growing team in the EMEA region.
• The role involves being a key member of the sales team responsible for both pre and post-sales technical engagement with customers.
• Responsibilities include showcasing Echodyne’s products through on-site radar demonstrations at external events, conferences, and customer sites.
• The Solutions Engineer will support the formation of customer and partner relationships by presenting the value of radar products.
• The position requires leading installation planning and integrations, executing deployment configuration and system tuning, and providing ongoing technical support and troubleshooting.
• The engineer will manage relationships with existing and potential customers during demonstrations to ensure a positive impression.
• Participation in post-demo data analysis and report creation is expected.
• The role includes developing and maintaining training materials to support the scaling of customer and partner bases.
• Regular collection of customer feedback to help improve Echodyne’s products is also part of the job.
• Up to 50% travel may be required for this position.
• Other related tasks may be assigned to fulfill business needs.

Requirements:

• A proven track record of learning a technical product and conveying its value to potential customers is required.
• Candidates must demonstrate personal integrity, trustworthiness, and respect while representing Echodyne.
• The ability to multi-task, work independently, prioritize tasks, and follow policies and procedures is essential.
• Resiliency with a positive attitude, along with analytical, reasoning, and problem-solving skills, is necessary.
• Candidates should be organized and detail-oriented with excellent follow-up and decision-making skills.
• A solid technical foundation and good technical writing skills are required.
• Outstanding customer-communication skills, including the ability to convey both high-level overviews and detailed explanations, are essential.
• Candidates must be able to regularly lift, carry, and move equipment, occasionally up to 50 pounds.
• Bilingual proficiency in Arabic and English is required.

Benefits:

• The position offers the opportunity to work with cutting-edge radar technology in a dynamic and innovative company.
• Employees will gain experience in a fast-growing industry with a focus on autonomous vehicles, drones, and security applications.
• The role provides the chance to develop and maintain relationships with a diverse customer base.
• Opportunities for professional growth and development through training and hands-on experience are available.
• The position allows for remote work flexibility within the Middle East region.