Remote Solutions Engineer (m/f/d) - Connext Vivendi

Description:

• As a Solutions Engineer at voize, you will own the full technical journey of customers from presales to ongoing operations.
• You will be the primary technical point of contact, bridging voize and customer IT.
• Your responsibilities include validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments to ensure a smooth experience and long-term success.
• Daily tasks involve supporting presales calls, leading implementations focusing on Vivendi NG, Mobil, PD, and customer environments, troubleshooting issues across systems, networks, browsers, and interfaces, supporting technical scaling, documenting setups, and flagging recurring issues.

Requirements:

• You must be a Vivendi expert with experience in administering, configuring, and understanding the Vivendi infrastructure in real-world deployments, including Vivendi NG, Mobil, and PD administration.
• Solid skills in Windows/Linux system administration and network configuration, including firewalls, proxies, routing, MDMs, and APIs are required.
• Familiarity with virtualization, Docker, web servers (Nginx, IIS), and load balancing is necessary.
• Strong troubleshooting skills across APIs, browsers, infrastructure, and devices are essential.
• You should be a clear communicator with empathy for both technical and non-technical users.
• A proactive, self-directed approach with skills in documentation and technical handoffs is expected.
• Proficiency in German and English is required to support customers and collaborate with the team.

Benefits:

• You will have the opportunity to become a co-creator of our success with stock options.
• The office is located in Berlin, offering a flexible remote work culture and is pet-friendly.
• Flexible working hours are provided to accommodate when you work best.
• Access to various learning platforms such as Blinkist and Audible is available.
• An open culture with regular work weeks and team events fosters collaboration and bonding.
• You can expect rapid personal growth in a fast-growing startup environment.
• Your work will have a real impact, helping alleviate the workload for healthcare professionals.
• Benefits include a free Germany Transport Ticket and Urban Sports Club membership.
• You will receive 30 days of vacation, plus your birthday off.