Remote Solutions Engineer (Pre-Sales)

Description:

• LiveKit is seeking a Solutions Engineer (Pre-Sales) to connect the technical platform with customers who build on it.
• The role involves deep technical understanding and building trust in customer conversations.
• Responsibilities include partnering with Sales to qualify opportunities, delivering technical presentations, collaborating with prospects to design architectures, building prototype integrations, and serving as a trusted advisor.
• The Solutions Engineer will capture customer feedback to influence product roadmaps and support Account Executives in technical proposal writing and proof-of-concepts.
• The position requires maintaining a deep understanding of LiveKit’s platform and the real-time communications ecosystem, as well as providing post-sale handoffs for smooth onboarding.

Requirements:

• Candidates must have experience in customer-facing roles and the ability to build credibility and trust quickly.
• Proficiency in one or more programming languages, ideally Go or Python, is required.
• Familiarity with deploying agents and a basic understanding of client SDK development, APIs, and cloud architectures is necessary.
• A minimum of 5 years of experience in sales engineering, solutions architecture, or field development engineering at a B2B SaaS, infrastructure company, or B2D is required.
• Excellent communication skills are essential for translating technical concepts for both technical and business-oriented audiences.
• Candidates should be comfortable running live demos and technical workshops.
• A self-starter attitude is important, thriving in fast-paced, low-process environments.
• Strong collaboration skills are needed to work seamlessly with sales, product, and engineering teams.

Benefits:

• The position offers an opportunity to build something truly impactful to the world.
• Employees can contribute to open source alongside world-class engineers.
• A competitive salary and equity package is provided.
• Health, dental, and vision benefits are included.
• A flexible vacation policy is offered to employees.