The Solutions Engineer (Pre-Sales) role at poolside involves working closely with customers and cross-functional teams to drive technical solutions and value.
As a Solutions Engineer, you will bridge the gap between customer needs and technical capabilities, collaborating with Engineering and Product teams to shape the offering.
This position is part of the Revenue organization, which plays a crucial role in steering the company's direction by understanding and meeting the needs of developers and enterprises.
You will serve as the technical voice of poolside, building trust through exceptional, tailored solutions that exceed customer expectations.
Responsibilities include owning technical conversations, translating complex requirements into actionable insights, researching market trends, sharing technical knowledge, designing proof-of-value projects, representing poolside at industry events, and engaging with customers for successful solution delivery.
Requirements:
Strong empathy and the ability to understand diverse customer perspectives are essential.
Excellence in remote collaboration, with a commitment to transparency and accountability, is required.
Proven experience in customer-facing roles, particularly in technical pre-sales, is necessary.
A Computer Science degree and/or substantial engineering experience is mandatory.
Demonstrated ability to execute complex projects with multiple stakeholders and changing variables is required.
Fluency in French is a must.
Benefits:
The position offers fully remote work and flexible hours.
Employees receive 37 days per year of vacation and holidays.
A health insurance allowance is provided for you and your dependents.
Company-provided equipment is included.
There are allowances for wellbeing, continuous learning, and home office setup.
Frequent team get-togethers are organized to foster team spirit.
The company promotes a diverse and inclusive people-first culture.
