Remote Solutions Engineer - Remote (US/Canada)

Description:

• The Solutions Engineer position is a remote role available for candidates in the US and Canada.
• This role involves delivering powerful, tailored product demonstrations and assisting prospective customers in realizing value through technical discovery and innovative solutions.
• The Solutions Engineer will work at the intersection of sales, product, and customer success, playing a crucial role in driving business impact and market expansion.
• Responsibilities include delivering high-impact, custom product demos, discovery sessions, and technical workshops to prospective clients (approximately 15 per week).
• The engineer will lead technical discovery and qualification processes, aligning solutions with business challenges and strategic goals.
• Collaboration with Account Executives is essential to define technical deal strategies and clearly articulate value propositions.
• The role requires responding to technical assessments, including security questionnaires and stakeholder Q&A.
• The Solutions Engineer will serve as a subject matter expert across Salesforce architecture, marketing automation, and data enrichment.
• Responsibilities also include creating scalable demo solutions and contributing to the technical content strategy through blog posts and ecosystem monitoring.
• The engineer will translate user feedback into actionable insights for the Product and Engineering teams.
• Staying ahead of industry trends and evolving technologies is necessary to maintain a high level of technical credibility and client trust.

Requirements:

• A Bachelor’s degree with 5+ years of experience in a Solutions Engineering or equivalent technical customer-facing role is required.
• Proficiency in Salesforce CRM, marketing automation systems, and data enrichment tools is necessary.
• Strong presentation and communication skills are essential, with the ability to translate complex technical ideas to diverse audiences.
• A track record of solution selling and crafting winning strategies tailored to complex client requirements is required.
• The candidate must be an agile and analytical thinker with the ability to perform under high-stakes and uncertain conditions.
• Bonus qualifications include programming experience (frontend or backend), with familiarity with Apex being a plus.

Benefits:

• The estimated on-target earnings (OTE) for this position range from $170K to $200K with a 70/30 split, plus equity and commission.
• The position offers fully remote work from anywhere in the US or Canada.
• Comprehensive healthcare, dental, and vision coverage is provided.
• Employees enjoy unlimited PTO and a flexible work environment.
• Paid parental leave and a 401(k) plan with matching contributions are included.
• Equity through Carta and ongoing professional development opportunities are offered.
• The company promotes a dynamic, collaborative, and fast-paced culture driven by innovation and inclusion.