Remote Solutions Engineer (Remote - US)

Description:

• The Solutions Engineer will be the technical voice in the sales process, helping organizations adopt AI securely and effectively.
• This role involves understanding customer needs, designing tailored solutions, and delivering persuasive technical presentations.
• The position requires collaboration with engineering, product, and sales teams to ensure seamless communication and shape product direction.
• Responsibilities include collaborating with Account Executives to interpret client needs and propose tailored technical solutions that accelerate business outcomes.
• The Solutions Engineer will deliver compelling product demonstrations and presentations to both technical and non-technical audiences.
• Acting as a trusted advisor, the engineer will recommend solutions aligned with customer goals.
• The role involves interfacing with engineering and product teams to translate customer feedback into product enhancements.
• Participation in field marketing events to represent the company and showcase product capabilities is expected.
• A deep understanding of industry trends, competitive offerings, and evolving customer needs must be maintained.

Requirements:

• A Bachelor's degree in Computer Science, Engineering, or a related technical field is required.
• Candidates must have 5+ years of experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, or Technical Consultant.
• A strong grasp of SaaS, AI, and security technologies is necessary, with experience in Generative AI solutions being a plus.
• Excellent communication and presentation skills are essential, with the ability to simplify complex technical topics.
• A collaborative mindset and experience working cross-functionally within fast-paced environments are required.
• Candidates should be strategic thinkers with strong problem-solving skills and customer-centric empathy.
• A passion for technology and continuous learning, especially in emerging AI trends, is important.
• Experience thriving in early-stage or startup environments is strongly desired.

Benefits:

• The position offers a competitive salary with performance-based incentives.
• Employees will enjoy fully remote work flexibility across the U.S.
• Health, dental, and vision insurance coverage is provided.
• There are opportunities for rapid growth within an ambitious, mission-driven team.
• Employees will gain exposure to cutting-edge AI technologies and a leadership role in a growing market.
• The company promotes a supportive and collaborative startup culture focused on innovation and personal development.