Remote Solutions Engineer

Description:

• SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently.
• The Solutions Engineer will serve as the primary technical point of contact for B2B and B2C customers in various sectors including banking, fintech, energy, automotive, and retail.
• Responsibilities include helping partners launch and maintain their API integrations, assisting with technical issues, running technical calls, and providing customized reference code.
• The role involves building and maintaining internal tool suites and infrastructure to support the Solutions Engineering team.
• This position is remote and based in the United States.

Requirements:

• Candidates must possess very strong verbal and written communication skills, able to communicate effectively with both technical and non-technical contacts.
• Previous experience in a customer-facing, technical role at a SaaS provider is required.
• Intermediate to strong technical experience is necessary, including:
  • Proficiency in SQL, including joining tables, casting data types, and working with JSON types.
  • Understanding of APIs, including HTTP verbs, status codes, and authentication methods.
  • Experience with Postman for API testing and troubleshooting.
  • Familiarity with navigating a Linux/shell/CLI environment.
  • Proficiency in a scripting language such as Python or GoLang.
• Familiarity with cloud infrastructure, preferably AWS, and modern development tools like VS Code and version control systems like GitHub is preferred.
• Candidates must be legally authorized to work in the United States and reside in the country.

Benefits:

• The position offers an employer-paid group health insurance plan for employees and their dependents.
• A 401(k) plan with employer match is available.
• Employees enjoy flexible paid time off.
• Regular company-wide in-person events are organized.
• A home office stipend is provided, among other benefits.