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Remote Solutions Engineer

at Shakudo

Posted 4 months ago | 0 applied

Description:

  • Shakudo is seeking a Solutions Engineer to join their solutions team in a remote capacity.
  • The role involves leading the technical aspects of the sales process and customer engagement.
  • Responsibilities include demonstrating capabilities in AI and machine learning and designing solutions that meet clients' strategic needs.
  • The Solutions Engineer will act as the primary technical point of contact for customers, engaging with stakeholders such as executives, AI practitioners, data scientists, and engineers.
  • The position requires providing expert knowledge on the Shakudo AI platform and educating customers and internal teams on its capabilities and best use cases.
  • The engineer will develop and optimize customer engagement processes and tools for efficient and impactful interactions.
  • Support for technical aspects of sales engagements includes system demonstrations, solution design, and technical validations through proofs of concept (POC).
  • Collaboration with the sales team is essential to ensure a smooth transition of customers to post-sales support and success teams.
  • The engineer will serve as a trusted advisor, guiding customers on AI strategy, best practices, and end-to-end solutions including model building, deployment, and management.

Requirements:

  • The position is open exclusively to U.S. citizens currently residing within the United States.
  • A bachelor’s or master’s degree in computer science or a related technical field is required.
  • Candidates must have more than 2 years of experience in solution engineering, technical sales, or a similar role within the data and AI domain.
  • Proficiency in data and AI technologies, with a deep understanding of data and AI workflows and best practices, is necessary.
  • Strong interpersonal and communication skills are essential for conveying complex technical details to both technical and non-technical audiences.
  • Candidates should demonstrate the ability to develop strategic customer relationships, understanding their business challenges and technological needs.
  • Direct experience with cutting-edge data and AI technologies is required.
  • A proven track record of successful technical customer engagements is necessary.

Benefits:

  • Employees will work on cutting-edge technologies in data, AI, and high-performance computing.
  • The role offers the opportunity to contribute to a platform that reshapes how organizations leverage data and AI.
  • Team members will be part of a dynamic environment that values innovation, efficiency, and diversity.
  • Shakudo is an equal opportunity employer, encouraging candidates of all backgrounds to apply and fostering diversity and inclusivity within the workplace.