Remote Solutions Engineer, SLED

Description:

• Cloudflare is on a mission to help build a better Internet, running one of the world’s largest networks that powers millions of websites and Internet properties.
• The Solutions Engineer will serve as the technical lynchpin throughout the sales cycle, providing pre-sales and account technical leadership.
• This role involves working closely with Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.
• The Solutions Engineer will utilize their technical expertise in Cloudflare’s global distributed network to find best-fit solutions, train and onboard new customers, create documentation, and support long-term technology strategies.
• Strong technical knowledge of on-premise security, networking implementations, and public cloud initiatives is required.
• The role requires collaboration with various teams at Cloudflare, including Sales, Product, Engineering, and Customer Support.
• Solutions Engineers will drive technical discussions, qualify prospect use cases, lead demonstrations, and provide strategic guidance to existing customers.
• The position may require 30-40% travel for meetings, conferences, and collaboration with teammates, although most engagement will be remote.

Requirements:

• Candidates must demonstrate an understanding of internet technologies, including OSI Model layers, Routing TCP/UDP, DNS, HTTP(S), and SSL/TLS.
• Comfort with on-premise infrastructure and networking configurations is essential, including familiarity with legacy systems.
• A minimum of 1-2 years of experience in a customer-facing sales or consulting role is required, though it does not have to be in technology.
• Candidates should possess technical curiosity and a passion for staying updated on Cloudflare’s products and industry trends.
• A focus on learning, teaching, collaboration, mentorship, and personal growth is important.
• Strong project management, relationship-building skills, and emotional intelligence (EQ) are highly valued.

Benefits:

• Cloudflare offers a collaborative environment where team members support each other and share diverse strengths.
• The company is committed to building a diverse and inclusive team, valuing different experiences and perspectives.
• Employees are encouraged to continuously learn and teach others through internal and external initiatives.
• Cloudflare provides reasonable accommodations for qualified individuals with disabilities to ensure equal employment opportunities.