Sonio is focused on improving prenatal screening and diagnosis using artificial intelligence.
The company aims to enhance women's and children's health by promoting access and quality of care through technological innovation.
The Solutions Engineer will be responsible for the technical evaluation, implementation, and integration for West Coast US clients.
Key responsibilities include conducting technical evaluations of client needs, preparing and executing implementation plans, and providing support for edge installation and configuration.
The role involves serving as the main technical point of contact for clients and providing level 2 technical support to resolve incidents.
The Solutions Engineer will collaborate with product and tech teams on projects like automation tools and monitoring, and work closely with Product Specialists and Account Managers to ensure customer success.
Requirements:
A minimum of two years in a technical position, ideally with software engineering principles, and familiarity with the HealthTech industry is required.
The candidate must be able to understand the solution end-to-end and support clients in resolving incidents.
A strong understanding of basic web technologies and experience with Web APIs is necessary.
Proficiency with relational databases and SQL is required to investigate issues, verify and update system configurations, and build dashboards.
Exposure to at least one programming language such as Python, Ruby, Go, JavaScript, Rust, Elixir, Java, C, or C++ is essential.
Strong communication, empathy, patience, and a proactive approach are crucial, along with the ability to operate autonomously, meet deadlines, and remain resilient under pressure.
Benefits:
The position offers a salary range of around $100-120K plus a 10% bonus.
The company values transparency in the hiring process, aiming for a timeline of no longer than a month from the first chat to an offer.
Applicants can expect a response to their application within a week, with encouragement to follow up if they do not hear back.