Remote Solutions Engineer

Description:

• TeamDynamix is seeking a remote Solutions Engineer to enhance their pre-sales team.
• The role involves delivering a clear narrative on how the TeamDynamix platform meets clients' complex needs.
• The ideal candidate should be an engaging storyteller, confident in both virtual and in-person settings, and approachable to the audience.
• Responsibilities include working closely with sales and customer success teams to understand customer needs and demonstrate solutions.
• The Solutions Engineer will conduct webinars to educate customers, assist in proposal requests, manage sandbox trials, and improve pre-sales procedures.
• Effective communication with internal teams, stakeholders, and external audiences is essential.
• Participation in 1-3 trade shows annually is required.

Requirements:

• A minimum of 4 years of experience in sales engineering, software implementation, or technical administration within IT Service Management is required.
• A Bachelor’s degree is required; a combination of education and experience will be considered.
• A strong work ethic and persistence are crucial for success in this role.
• A documented history of success in software or technology sales engineering or implementation is necessary.
• Candidates must demonstrate an understanding of service management, project and portfolio management, application integrations, and asset/software management processes.
• Experience in presenting via web or in person is required.

Benefits:

• TeamDynamix offers competitive compensation that reflects employees’ skills and contributions.
• Comprehensive health insurance plans are provided.
• Wellness programs promoting physical and mental well-being are available.
• Employees can participate in traditional and Roth 401(k) savings options with company match.
• The company supports a remote-first work environment with flexible working hours.
• A prioritized work-life balance includes 15 observed days off in addition to PTO.
• Family-friendly policies, including paid parental leave, are offered.
• Paid life insurance and short-term/long-term disability insurance are included.
• Regular recognition of achievements through various programs is part of the benefits.
• Counseling services and resources for personal and professional challenges are available.
• The company maintains transparent communication about goals, strategy, and performance.
• Regular feedback sessions and performance reviews are conducted.
• Anti-bias and anti-harassment training programs are provided.
• Employees are trusted with autonomy in decision-making within their roles.
• The work environment encourages authenticity and has a flat management structure with approachable leaders.
• TeamDynamix is backed by private equity firms that invest in high-growth companies across North America.