Remote Sr. QA Operations Associate (Remote - US)

Description:

• The Sr. QA Operations Associate will ensure the highest quality standards in QA operations for AI training initiatives.
• This role involves overseeing the development and execution of quality processes, collaborating with internal stakeholders and external clients to validate deliverables.
• The position requires a strong attention to detail, technical expertise in Python and SQL, and the ability to provide constructive feedback to improve workflows at scale.
• The candidate will thrive in a dynamic, fast-paced environment where collaboration, precision, and problem-solving are essential for success.
• Key accountabilities include developing and maintaining quality standards for distributed task submissions, providing feedback to task writers, validating execution outcomes, and collaborating with stakeholders to refine guidelines and QA processes.
• The role also involves managing onboarding and performance tracking of task writers, monitoring task performance metrics, documenting scalable processes, and partnering with cross-functional teams.
• Additional responsibilities include supporting the Director of Strategy & Operations with client relationships and contributing to high-value client projects as needed.

Requirements:

• The candidate must have 2–3 years of experience in QA, data operations, or process quality.
• Strong written communication skills are required to deliver concise, actionable feedback.
• Proficiency in Python and SQL is necessary for QA validation and technical troubleshooting.
• The candidate should possess high attention to detail, analytical thinking, and problem-solving abilities in complex scenarios.
• Strong organizational skills are essential for managing workflows at scale.
• The candidate must be based in the United States and authorized to work without visa sponsorship.
• Preferred qualifications include experience with QA tools (Jira, Confluence, Sentry, HubSpot), data labeling workflows, or AI/ML training projects.
• It is preferred to have the ability to translate manual QA processes into scalable or automated systems and prior experience coordinating distributed testers or task writers.

Benefits:

• The position offers a competitive base salary ranging from $70,000 to $80,000, depending on experience.
• An annual performance bonus is included as part of the compensation package.
• Employees receive up to 100% premium-covered medical, dental, and vision coverage.
• An annual membership to One Medical Group and Talkspace is provided.
• A 401k plan with employer contribution is available.
• Employees start with four weeks of PTO, with additional accrual each year.
• Unlimited wellness days are offered for health, medical, or personal needs.
• Flexible, paid parental leave is part of the benefits.
• Stock options are granted to all employees.
• A $250 office setup budget and a $50 monthly work-from-home stipend are included.
• An annual learning and development allowance of $250 is provided.
• Recognition awards for achievements, milestones, and celebrations are available.
• Employees can participate in an annual company retreat with the global team.