Remote Sr. Software Engineer - Internal Operations (Remote)

Description:

• We are seeking a Senior Software Engineer for Rula’s Internal Operations team, which is responsible for Billing and Support workflows.
• The role involves building and maintaining the platform and features across these domains.
• On the Billing side, the engineer will automate and streamline billing processes for patients, providers, and insurance.
• On the Support side, the engineer will build features in the internal Ops Tool to assist support agents in helping clients.
• The team focuses on building reliable, scalable solutions and emphasizes communication and teamwork to solve problems.

Requirements:

• Candidates must have 4+ years of Backend experience building modern database-backed (SQL/No-SQL) web applications.
• A collaborative working style and a bias towards helping others in the team grow are essential.
• Experience working on cross-functional teams is required.
• Candidates should have experience driving all phases of the development lifecycle, including planning, technical specing, execution, and measuring success.
• Preferred qualifications include 4+ years of experience with the technology stack: Typescript, React, Node, Ruby, Python, and Kafka.
• Fullstack experience in building modern database-backed web applications is preferred.
• Previous experience in products with high reliability/accuracy requirements, such as finance or mission-critical systems, is advantageous.
• A strong sense of ownership and a track record of delivering projects are preferred.
• Candidates should possess high personal awareness and a growth mindset.

Benefits:

• The position offers a 100% remote work environment for US-based employees, supporting a healthy work-life balance.
• Employees receive attractive pay and benefits, with full transparency of pay ranges regardless of location in the United States.
• Comprehensive health benefits are provided, including medical, dental, vision, life, disability, and FSA/HSA.
• Access to a 401(k) plan is available to help employees save for their future.
• Generous time-off policies include two company-wide shutdown weeks each year for self-care for most employees.
• Paid parental leave is available for all parents, including birthing, non-birthing, adopting, and fostering.
• An Employee Assistance Program (EAP) is offered to support mental and physical health.
• A new hire home office stipend is provided to help set up a successful workspace.
• A quarterly department stipend is available to fund team-building activities or in-person gatherings.
• Wellness events and lunch & learns are organized to explore a variety of engaging topics.
• Community and employee resource groups are available to foster a sense of belonging and celebrate employee identity and lived experiences.