interface.ai is a leading specialized AI provider for banks and credit unions, serving over 100 financial institutions.
The company offers an integrated AI platform that provides a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by proprietary Generative AI.
The mission is to transform the banking experience for consumers, ensuring hyper-personalized, secure, and seamless interactions while improving operational efficiencies and driving revenue growth.
The Staff Backend Engineer – Core AI Platform will architect and lead the development of foundational multi-agent infrastructure for intelligent systems in financial institutions.
This role involves designing and scaling custom AI orchestration frameworks that integrate language models, memory, judgment modules, and tool use into autonomous systems that are trustworthy, composable, and policy-aligned.
The engineer will collaborate with researchers, backend engineers, and product leaders to implement real-time, LLM-driven intelligence at scale.
Responsibilities include architecting a multi-agent AI framework, building low-latency distributed inference systems, developing modular components for task planning, and designing developer-facing APIs.
Requirements:
Candidates must have 8+ years of backend or platform engineering experience, with at least 2 years in building or deploying AI/ML systems.
Prior hands-on experience in building ML models or training pipelines is required.
Expert knowledge of LLM system design, agent architectures, and Reinforcement Learning techniques is essential.
Deep experience with Node.js, asynchronous architecture, and performance-critical backend systems is necessary.
A proven track record in building distributed, event-driven systems in high-throughput environments is required.
Experience in building real-time inference systems that integrate LLMs with retrieval, memory, or tool use is needed.
Strong systems design skills for creating modular, fault-tolerant, observable software at scale are essential.
Demonstrated ability to lead architectural design and cross-functional engineering initiatives is required.
Benefits:
The role offers the opportunity to define the core AI infrastructure for autonomous financial workflows impacting millions of users.
The engineer will lead the engineering strategy behind multi-agent AI systems, influencing how autonomous AI thinks, adapts, and acts.
The position involves building for speed, scale, and compliance, addressing real-world challenges in applied alignment, observability, and modularity.
The engineer will work with a team that combines world-class AI research, backend engineering, and product-first thinking to drive purposeful innovation.