Remote Staff Quantitative UX Researcher, AI

Description:

• The role involves representing the needs of customers throughout the product and design lifecycle, from discovery to design validation and customer adoption across a portfolio of products.
• The candidate will apply and adapt appropriate research techniques and methods tailored to specific project needs.
• Engaging with customers to understand their unique needs for products is essential, including defining and synthesizing user types, use cases, and specific UX opportunities.
• The position requires partnering with Product Managers and Designers to influence product strategy and roadmaps.
• Validating feature and design direction through participatory design, early concept testing, and usability testing is a key responsibility.
• The candidate will analyze and synthesize qualitative studies and quantitative data to generate strategic and tactical insights with actionable recommendations.
• Communicating findings through artifacts such as user segments, persona frameworks, jobs to be done, user journeys, and task analyses is expected.
• Providing mentorship to other team members and championing the discipline across the organization is also part of the role.

Requirements:

• The candidate must have experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving.
• Extensive experience in applying customer-centered research techniques to product definition and designs is required.
• Expert knowledge in defining, planning, and executing research studies, including outlining objectives, goals, and timelines, is essential.
• A portfolio of work that represents research influencing significant insights or experiences is necessary, including examples of research goals, methodologies, processes, and data visualizations.

Benefits:

• The position offers a base pay range of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation, and benefits.
• Health plans, including flexible spending accounts, are provided.
• A 401(k) Plan with company match, Employee Stock Purchase Plan (ESPP), and matching donations are included in the benefits package.
• The company offers a flexible time away plan and family leave programs.
• Compensation is based on geographic location and is subject to change based on work location.