Remote Staff Software Engineer - Backend (Golang), minimum 7+ years of experience

Description:

• Outreach is the only complete AI Revenue Workflow Platform that helps sales leaders with connected account visibility, performance insights, and higher forecasting accuracy across every GTM team.
• The Voice Service and Experience Team owns features end-to-end, ships code to production daily, and fosters a collaborative learning environment.
• The team operates in an Agile development framework, focusing on delivering consistent, incremental customer value with regular retrospectives and weekly demos.
• The mission is to reduce the time customer-facing representatives spend on data access and modification, providing meaningful data to enhance customer interactions.
• The role involves building high availability voice communication experiences, managing over 8 million calls monthly on the Outreach voice platform.
• Responsibilities include partnering with product managers and designers, working with CPaaS APIs and real-time communication software, and ensuring system reliability and availability.
• The position requires setting direction for the team, improving company culture, and collaborating with other engineering teams.

Requirements:

• A minimum of 9 years of professional software development experience is required.
• Strong experience in building distributed systems with a cloud service-oriented architecture is essential.
• Excellent communication skills are necessary for effective collaboration.
• Experience in building and consuming web-based APIs is required.
• Familiarity with continuous deployment environments is a must.
• A strong knowledge of Go is required, while Ruby knowledge is a plus.
• Experience with VoIP, specifically using WebRTC and SIP, is preferred.
• Candidates should embody core values such as craftsmanship, grit, honesty, ownership, teamwork, customer focus, and a commitment to diversity and inclusion.

Benefits:

• The position offers a highly competitive salary.
• Employees receive 25 days of annual vacation time, along with sick time and casual leave.
• Group medical policy coverage is available for employees and up to 5 eligible family members.
• An OPD benefit of up to INR 10,000 is provided.
• Life insurance and personal accident insurance are offered at 3 times the annual CTC.
• The company provides 26 weeks of maternity leave pay and 15 days of paternity leave pay.
• Employees have the opportunity to participate in the RSU program, sharing in the company's success.
• Outreach promotes diversity and inclusion through various employee resource groups.
• Employee referral bonuses are available to encourage the addition of great new team members.
• The company organizes fun outings to foster a strong team culture.