Remote Staff Software Engineer - Fullstack

Description:

• The Staff Software Engineer - Fullstack position is part of the Connected Customer Experience (CCX) team within the Digital Technology organization at ServiceNow.
• The role involves building high-quality, scalable, clean, and reusable applications and solutions while collaborating with engineering leads, architects, and cross-functional partners.
• Responsibilities include developing across the full web technology stack, which encompasses JavaScript, AngularJS, React, HTML, CSS, and SQL.
• The engineer will contribute within a Scrum-based Agile environment that emphasizes hands-on coding and continuous delivery.
• The position requires partnering with CCX product teams to understand requirements and take ownership of features from design and implementation to testing and delivery.
• The engineer will build intuitive, configurable software that supports diverse customer needs and enables easy adoption and customization.
• The role includes enhancing existing products and designing and implementing new features within the CCX portfolio.
• The engineer will share knowledge, provide guidance, and contribute to a culture of learning and collaboration across the team.

Requirements:

• Candidates must have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• A minimum of 8 years of related experience is typically required, or an advanced degree with 6 years of full stack development experience delivering end-to-end enterprise-grade applications.
• Proficiency in modern UI frameworks such as Angular or React, along with strong JavaScript development skills, is essential.
• Experience working across multiple technology stacks, including cloud platforms (Azure, AWS), messaging systems (Kafka, Dell Boomi), monitoring tools (Splunk, Catchpoint), and web infrastructure (API Gateways, CDNs) is required.
• Solid knowledge of data structures, algorithms, design patterns, and software performance tuning is necessary.
• Advanced experience with relational databases, including design, development, and optimization, is expected.
• Candidates should demonstrate the ability to lead technical initiatives and collaborate across teams without formal authority.
• Excellent communication and interpersonal skills are required, with the ability to translate complex concepts for various audiences.
• Experience with the ServiceNow platform, including custom development within Service Portal and Next Experience UI, is preferred.
• Strong organizational skills with the ability to manage and prioritize multiple complex initiatives are essential.
• A passion for web technologies, reusable components, and building developer-friendly platforms is important.

Benefits:

• ServiceNow offers a flexible work environment, allowing for remote, flexible, or in-office work personas based on the nature of the work and assigned location.
• The company is committed to creating an accessible and inclusive experience for all candidates, providing reasonable accommodations during the application process.
• ServiceNow is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination.
• Employment is contingent upon obtaining any necessary export control approvals for positions requiring access to controlled technology.