PLATO (Platform Engineering and AI Technology Organization) at ServiceNow is focused on building intelligent software using various technology stacks to enhance work experiences for customers.
The team is dedicated to customer success and possesses expertise in advanced technologies and software engineering best practices.
Responsibilities include building high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes such as code reviews and unit testing.
The role involves collaborating with product owners to understand detailed requirements and taking ownership of code from design through to delivery of high-quality products.
The engineer will design user-friendly software that allows customers to extend and customize functionality to meet their needs.
Contributions to the design and implementation of new products and features, as well as enhancements to existing products, are expected.
Mentoring colleagues and promoting knowledge-sharing within the team is also a key aspect of the role.
Requirements:
Candidates must have experience in integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools and automating workflows.
Experience in Prompt Engineering and Gen AI is required.
Familiarity with AI productivity tools such as Cursor and Windsurf is a plus.
A minimum of 6 years of experience with Java or a similar object-oriented language is necessary.
A passion for JavaScript and the Web as a platform, along with a focus on reusability and componentization, is essential.
Candidates should have experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
Proficiency in modern UI frameworks like Angular, React, or Vue is required.
Strong analytical and design skills are necessary.
The ability to manage projects with significant technical risk at a team level is expected.
Benefits:
The position offers a base pay range of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation, and benefits.
Health plans are provided, including flexible spending accounts.
A 401(k) Plan with company match is available.
Employees can participate in an Employee Stock Purchase Plan (ESPP) and matching donations.
A flexible time away plan and family leave programs are included.
Compensation is based on geographic location and may vary based on qualifications, skill level, competencies, and work location.
