Remote Staff Software Engineer

Description:

• ServiceNow is seeking a Staff Software Engineer with experience in designing and developing Observability and Data Analytics applications.
• The role is part of the ServiceNow Global Cloud Services OODP (Observability and Ops Data Platform) Team, which is building a next-generation observability platform that collects, stores, and provides real-time access to large amounts of data.
• The engineer will drive the design and implementation of ServiceNow's in-house real-time observability and data visualization platform to support the company's growth.
• Responsibilities include bringing innovation and experience in designing and developing the next generation observability product using cutting-edge technologies.
• The engineer will play a lead role with the global engineering team to drive end-to-end product design and implementation.
• Standardizing processes for the complete development cycle, including design, implementation, unit testing, code review, and testing automation is expected.
• The role involves researching and adopting the right technologies to improve scalability and productivity within the engineering group.
• Close collaboration with key stakeholders and product owners to drive technical design for various use cases is required.
• Coordination with cross-functional teams (DevOps, network, QA, etc.) to ensure a smooth cycle from development to deployment is essential.

Requirements:

• Candidates must have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• A minimum of 6 years of front-end software development experience is required.
• At least 4 years of software development experience in BI Tools, data visualization, data analytics, or observability solutions is necessary.
• Hands-on experience architecting enterprise data analytics products with high scalability and performance is essential.
• Expert-level skills in JavaScript, modern UI frameworks, Java, and REST API development are required.
• A strong data background with RDBMS and TSDB experience, along with proficiency in analytical SQL and PromQL queries, is needed.
• Rich experience in implementing CI/CD and Kubernetes containerized applications is required.
• Strong troubleshooting and debugging skills are necessary.
• Experience and knowledge of ServiceNow Platform development is preferred.
• The ability to produce high-quality software that is unit tested, code reviewed, and checked in regularly for continuous integration is essential.
• A zeal for learning and adopting new ideas and patterns is expected.
• Strong Computer Science fundamentals, including data structures, algorithms, and software design, are required.

Benefits:

• ServiceNow offers a flexible work environment with various work personas (flexible, remote, or required in office) based on the nature of the work and assigned location.
• The company is an equal opportunity employer, ensuring all qualified applicants receive consideration for employment without discrimination.
• ServiceNow strives to create an accessible and inclusive experience for all candidates, providing reasonable accommodations during the application process if needed.
• Employment is contingent upon obtaining any necessary export control approvals for positions requiring access to controlled technology.