Remote Staff Software Systems Engineer, Mail and Messaging

at ServiceNow

Posted 4 days ago 1 applied

Description:

  • ServiceNow is seeking a highly skilled and experienced Staff Systems Engineer to join the Mail & Messaging team in Systems Engineering.
  • This position will include supporting US Public Sector customers and requires passing a ServiceNow background screening, including a credit check, criminal/misdemeanor check, and drug test.
  • Only US citizens, US naturalized citizens, or US Permanent Residents holding a green card will be considered due to Federal requirements.
  • The role involves architecting, developing, and maintaining backend systems and services that support the Mail & Messaging infrastructure.
  • Responsibilities include writing production-grade code in Python (or JavaScript, Java, or Go), designing and implementing APIs, collaborating with cross-functional teams, troubleshooting complex issues, participating in code reviews, contributing to automation, and supporting containerized deployments and CI/CD pipelines.

Requirements:

  • A minimum of 8 years of related experience with a Bachelor's degree; or 6 years with a Master's degree; or a PhD with 3 years of experience; or equivalent experience is required.
  • Strong experience with Linux and Linux-based services running at scale is necessary.
  • Advanced proficiency in Python, with the ability to design and implement complex systems, is essential.
  • Experience working on mail systems is highly desirable.
  • Familiarity with configuration management tools such as Ansible or Puppet is a plus.
  • Knowledge of containerization technologies (e.g., Docker, Kubernetes) is beneficial.
  • A strong understanding of distributed systems, networking, and system performance is required.
  • Excellent problem-solving and debugging skills are necessary.
  • Strong communication and collaboration skills are essential.

Benefits:

  • The position offers a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation, and benefits.
  • Health plans, including flexible spending accounts, are provided.
  • A 401(k) Plan with company match is available.
  • Employees can participate in an Employee Stock Purchase Plan (ESPP) and matching donations.
  • A flexible time away plan and family leave programs are offered.
  • Compensation is based on geographic location and is subject to change based on work location.