Remote Staff Solutions Engineer, Australia

Description:

• The Staff Solutions Engineer role is part of Kong's Sales organization, focusing on aligning with the Account Executive team to lead the technical sales cycle with new and existing customers.
• This position supports enterprise and strategic accounts and is based in Sydney or Melbourne.
• Responsibilities include supporting field sales in demonstrating the value of Kong's API Management & Connectivity solutions.
• The role involves growing trusted client relationships throughout the sales lifecycle, from initial discovery and requirement gathering to product reviews, demos, and production.
• The engineer will lead and manage Proof of Concepts (PoCs) throughout the evaluation process.
• Collaboration with the Customer Success team is essential to enable new customers and establish revenue potential with existing customers.
• The role also includes supporting and enabling partners to drive customer success and outcomes.
• Coordination with support, product, and engineering teams is necessary to prioritize customer needs and ensure 100% satisfaction across assigned accounts.
• Participation in creative lead-generating activities such as creating blog posts, leading webinars, and working on industry events is expected.
• The position requires the ability to travel as needed.

Requirements:

• Candidates should have 10 years or more of industry experience in software and technology.
• A minimum of 5 years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company is required.
• Proven experience with middleware, API management, integration, open-source technology, and Kubernetes is essential.
• Foundational knowledge of API Management and integration, Cloud computing trends, and open-source business models is necessary.
• Candidates must demonstrate a confident ability to present and lead discussions with C-level or Director-level executives, as well as Product Managers and Engineers.
• Enthusiasm for working in a high-profile, fast-paced startup culture is important.

Benefits:

• Kong offers a dynamic work environment that fosters innovation and growth.
• Employees have the opportunity to work with cutting-edge technology in the cloud-native API space.
• The company promotes a culture of learning and development, encouraging employees to grow their skills and expertise.
• Kong is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination.