Remote Voice AI Prompt Engineer

Description:

• This position is for a Voice AI Prompt Engineer, which is a rare opportunity to be the first engineer on a high-potential AI project in the healthcare space.
• The role involves shaping not just a product but potentially a company, contributing to what could become a game-changing platform in healthtech.
• The engineer will work directly with seasoned founders who have over a decade of experience in building and scaling profitable businesses in the healthcare industry.
• The initial engagement is a 3-month contract to build the MVP, with the possibility of extending to 6 months and potentially evolving into a full-time leadership role as the product gains traction and funding.
• Responsibilities include architecting and building an end-to-end Voice AI workflow, integrating telephony services like Twilio or Asterisk, setting up STT/TTS pipelines using various speech APIs, and using large language models to drive call logic.
• The engineer will also implement fallback and human-in-the-loop workflows, develop robust backend services in Ruby (on Rails) or Python, and ensure HIPAA-compliant handling of call logs, transcripts, and metadata.
• Collaboration with the founders will occur in an async-first team with weekly syncs.

Requirements:

• Candidates must have 3+ years of voice/telephony development experience, specifically with Twilio or Asterisk.
• Experience with speech APIs such as Google, AWS Transcribe Medical, or Azure is required.
• Proficiency in large language model usage, prompt engineering, and API integration is necessary.
• Candidates should have backend development experience in Ruby (on Rails) or Python, including REST/gRPC and database integrations.
• Familiarity with human-in-the-loop systems and fallback logic is essential.
• Excellent communication skills are required, including the ability to document, write clean code, and mentor others.

Benefits:

• The position offers remote work from Monday to Friday, with a 40-hour work week and no weekends.
• Employees receive 10 business days of vacation per year, along with 5 National Holidays and 5 Company Holidays (including Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and Zipdev Day).
• Benefits include parental leave, health care reimbursement, active lifestyle reimbursement, and quarterly home office reimbursement.
• Additional perks include payroll deduction purchase plans, a longevity bonus, a continuous learning bonus, and access to training and professional development platforms.
• The company emphasizes a remote work environment, making it a flexible opportunity for candidates.