Remote DevOps/Site Reliability Engineer (Lisbon-Remote)

Description:

• Token Metrics is seeking a results-oriented IT administrator to manage the company's IT infrastructure.
• The role involves upgrading and installing hardware and software, troubleshooting to resolve IT issues, and maintaining networks and servers.
• The candidate should possess extensive experience in administration, including system administration for cloud infrastructure (primarily AWS and knowledge of multi-cloud infrastructure).
• Responsibilities include acting as a cloud system admin for AWS and Google Cloud, monitoring and maintaining networks and servers, and creating and automating alerting and monitoring system logs.
• The engineer will build tools to mitigate weaknesses in incident management or software delivery and troubleshoot support escalation requests.
• Upgrading, installing, and configuring new hardware and software to meet company objectives is also part of the job.
• Implementing security protocols and procedures to prevent potential threats, creating user accounts, and performing access control are essential tasks.
• The role requires performing diagnostic tests and debugging procedures to optimize computer systems, documenting processes, and backing up and archiving data.
• Developing data retrieval and recovery procedures and designing efficient end-user feedback and error reporting systems are key responsibilities.
• The engineer will supervise and mentor IT department employees while providing IT support and keeping up to date with advancements and best practices in IT administration.

Requirements:

• A Bachelor's degree in Computer Science, Information Technology, Information Systems, or a similar field is required.
• An applicable professional qualification, such as Microsoft, Oracle, or Cisco certification, is necessary.
• Candidates must have at least two years of experience in a similar role.
• Extensive experience with IT systems, networks, and related technologies is essential.
• A solid knowledge of best practices in IT administration and system security is required.
• Exceptional leadership, organizational, and time management skills are necessary for this position.
• Strong analytical and problem-solving skills are a must.
• Excellent interpersonal and communication skills are required to succeed in this role.

Benefits:

• Token Metrics offers the opportunity to work in a dynamic and innovative environment focused on helping crypto investors build profitable portfolios.
• The position allows for remote work, providing flexibility in the work environment.
• Employees will have the chance to work with cutting-edge technology and stay updated with advancements in IT administration.
• The role includes opportunities for professional growth and development through mentoring and leadership responsibilities.
• Token Metrics serves a diverse set of customers, providing a unique experience in the rapidly evolving crypto industry.