Senior Salesforce Architect/Developer

●​ Work independently with clients as a Salesforce Architect and Salesforce Developer, covering discovery, solution design, custom development, integration planning, and production support. ●​ Lead requirement discussions with business users and technical teams to understand process gaps, system pain points, and long-term Salesforce roadmap goals. ●​ Design Salesforce solutions across data modeling, automation, security, integrations, user experience, and release strategy. ●​ Build custom Apex logic, including triggers, service classes, batch jobs, schedulable processes, and reusable backend components. ●​ Develop Lightning Web Components and Aura components to improve usability, simplify record pages, and reduce unnecessary manual steps for users. ●​ Configure Salesforce objects, fields, page layouts, record types, validation rules, approval processes, reports, dashboards, and Lightning pages. ●​ Implement business automation using Flow Builder, Process Builder, Workflow Rules, and Apex when declarative tools are not enough. ●​ Design integrations with external platforms using REST APIs, SOAP APIs, Named Credentials, OAuth, and secure data exchange patterns. ●​ Work with middleware tools such as MuleSoft, Jitterbit, and Boomi when clients need more structured integration flows. ●​ Review existing Salesforce orgs to identify technical debt, duplicate automation, inefficient data models, and performance issues. ●​ Refactor Apex logic, improve SOQL queries, and simplify automation to make systems easier to maintain. ●​ Define security models using profiles, permission sets, role hierarchy, sharing rules, and field-level security. ●​ Manage deployments using Git, SFDX CLI, sandbox environments, and release coordination practices. ●​ Troubleshoot production issues related to failed flows, Apex exceptions, integration errors, user access, and data quality. ●​ Explain technical decisions clearly to non-technical users so they understand why a solution is being built a certain way. ●​ Mentor admins and developers by reviewing designs, giving code feedback, and sharing Salesforce best practices. ●​ Designed Force.com and Lightning Platform solutions for client Salesforce orgs, including custom object models, Apex service layers, LWC user experiences, sharing rules, permission structures, and integration boundaries that made each implementation easier to scale and maintain. ●​ Supported 6+ client Salesforce workstreams across architecture, development, automation, integration, and production support while balancing hands-on build work with stakeholder communication. ●​ Reduced recurring support issues by 25% for client orgs by refactoring duplicate automation, improving SOQL performance, clarifying ownership rules, and documenting reusable Salesforce design patterns.

●​ Served as a Senior Salesforce Architect for a data-driven public sector platform, supporting both freelance and full-time work during the engagement.●​ Took ownership of Salesforce architecture across data models, integrations, automation, reporting, security, and release planning. ●​ Partnered with product managers, data teams, operations, sales, and leadership to align Salesforce changes with real business needs. ●​ Reviewed existing platform structure and identified gaps in object design, data quality, automation, reporting, and integration flow. ●​ Redesigned Salesforce data models to better support large public sector datasets, improve reporting accuracy, and reduce system complexity. ●​ Built Apex logic to support data validation, enrichment, normalization, record processing, and internal workflow automation. ●​ Developed Lightning Web Components for internal users who needed cleaner screens and faster access to key Salesforce records. ●​ Designed Salesforce integrations with external data platforms using REST APIs, batch processing patterns, and secure authentication. ●​ Worked closely with data teams to clean and structure incoming records before exposing them to business users in Salesforce. ●​ Improved reporting by restructuring relationships between objects, standardizing fields, and removing confusing data patterns. ●​ Built Flow and Apex automation to reduce manual updates and keep records consistent across the platform. ●​ Optimized system performance by reviewing slow SOQL queries, heavy automation, and unnecessary record-triggered processes. ●​ Established stronger deployment governance using Git workflows, environment controls, release planning, and review practices. ●​ Guided developers on Salesforce design decisions, especially around scalability, object relationships, Apex structure, and integration boundaries. ●​ Resolved production issues involving data mismatches, failed integrations, reporting defects, and automation conflicts. ●​ Scaled the Salesforce platform to support growing data volume, user activity, and operational complexity. ●​ Improved Salesforce reporting accuracy for 100K+ public sector records by restructuring object relationships, standardizing fields, and reducing confusing data patterns across key operational workflows. ●​ Reduced release rework by 30% by strengthening Git-based deployment governance, sandbox controls, review checkpoints, and release planning practices.

●​ Worked as a Senior Salesforce Engineer supporting platform development, integrations, automation, internal tools, and production stability. ●​ Collaborated with product managers, business users, and engineering teams to turn requirements into working Salesforce features. ●​ Built custom Apex logic including triggers, batch processes, schedulable jobs, and backend services for business workflows. ●​ Developed Lightning Web Components to improve internal user workflows and make Salesforce pages faster and easier to use. ●​ Maintained integrations between Salesforce and external systems using REST APIs, secure authentication, and structured error handling.●​ Managed data-heavy processes involving record validation, bulk updates, field mapping, and cross-system data consistency. ●​ Built automation using Flow Builder and Apex to reduce manual work and improve process reliability. ●​ Participated in technical design discussions around data modeling, integration strategy, automation design, and platform maintainability. ●​ Used Git-based workflows to manage development changes and keep code organized across environments. ●​ Strengthened CI/CD and deployment processes to reduce release risk and improve movement of changes through testing and production by 20%. ●​ Investigated performance issues related to SOQL queries, Apex execution, automation conflicts, and record save behavior. ●​ Troubleshot production defects by reviewing logs, reproducing issues, checking payloads, and working with stakeholders to confirm fixes. ●​ Worked with QA teams during UAT and release validation to make sure features matched the expected business behavior. ●​ Contributed to better development standards through code review, cleaner naming conventions, and stronger technical documentation. ●​ Onboarded team members by explaining existing architecture, Salesforce patterns, and key business workflows.

●​ Started as a Salesforce Developer and grew into Senior Developer and Solution Architect responsibilities through hands-on delivery and client-facing project work. ●​ Worked on multiple client Salesforce implementations, starting with development tasks and gradually taking more ownership of solution design. ●​ Built custom Apex classes, triggers, controllers, batch jobs, and reusable service logic for client-specific business requirements. ●​ Developed Lightning Web Components, Aura components, and Visualforce pages based on each client’s Salesforce environment and project needs. ●​ Configured Salesforce objects, fields, page layouts, record types, validation rules, approval processes, flows, reports, and dashboards. ●​ Participated in discovery sessions with clients to understand their processes, pain points, and expected Salesforce outcomes. ●​ Contributed to Salesforce data model design, automation strategy, security model planning, and integration architecture as responsibilities expanded. ●​ Built and maintained integrations between Salesforce and external systems using REST APIs, SOAP APIs, and middleware-based approaches. ●​ Assisted with data migration work, including field mapping, data cleanup, import preparation, validation, and post-load issue fixing. ●​ Implemented automation using Flow Builder, Process Builder, Workflow Rules, and Apex depending on business complexity. ●​ Reviewed and improved existing Apex logic to support bulk processing, reduce governor limit issues, and improve maintainability. ●​ Worked with QA teams and client users during testing phases to validate functionality and fix defects before deployment.●​ Managed production release support and resolved post-deployment issues found by users. ●​ Took on client-facing responsibilities by explaining technical options, risks, and recommended solutions in a clear way. ●​ Supported 8+ Salesforce client implementations across development, configuration, integrations, automation, testing, and release support while growing into solution architecture responsibilities. ●​ Contributed to project delivery standards by improving documentation, code review habits, deployment steps, and handoff quality.

●​ Began professional Salesforce work in a hands-on Salesforce Developer and Salesforce Administrator role, supporting day-to-day Salesforce operations and platform improvements. ●​ Learned and applied Salesforce administration fundamentals while working directly with business users and internal teams. ●​ Supported user setup, roles, profiles, permission sets, page layouts, field updates, and basic security configuration. ●​ Configured custom objects, fields, validation rules, workflow rules, approval processes, and reports based on business requests. ●​ Built Apex classes and triggers to support custom business logic and automate repetitive tasks. ●​ Developed Visualforce pages and early Lightning components to extend Salesforce functionality where standard configuration was not enough. ●​ Configured Service Cloud processes including case management, assignment rules, escalation rules, and support workflows. ●​ Created 15+ reports and dashboards to help teams track operational activity, workload, and business performance. ●​ Used Data Loader for imports, updates, cleanup tasks, and data validation across Salesforce records. ●​ Resolved user issues, configuration problems, data errors, and workflow failures through hands-on admin and debugging work. ●​ Worked with senior team members to understand best practices around Apex, security, automation, and release handling. ●​ Participated in testing new changes before release and helped confirm that updates worked correctly for end users. ●​ Assisted with small integrations and data flow checks by reviewing field mappings, imported records, and API-related issues. ●​ Improved confidence in Salesforce development by moving from admin tasks into more technical Apex and customization work. ●​ Built the foundation for later architect-level work by gaining hands-on experience across administration, development, data, reporting, and user support.