Software Engineer-Full-Stack & Cloud Platform Engineer

Designed and optimised cloud‑native backend systems, ensuring scalability and reliability across simulation pipelines. Led defect triaging and classification, creating reusable taxonomies and actionable communication templates for cross‑functional teams. Automated simulation log retrieval and analysis, reducing manual effort and improving diagnostic efficiency. Collaborated with infra, test, and dev stakeholders, tailoring technical documentation for clarity and impact. Developed Excel‑ready formats and modular workflows that empowered stakeholders with transparent, data‑driven insights. Drove process improvements in ticket classification and closure workflows, setting standards for efficiency and accuracy.