ServiceNow Developer/Consultant

ServiceNow Consultant & Developer with 8+ years in IT and 6+ years building scalable solutions for enterprises, including full-cycle custom app development for the ServiceNow Store.

I specialize in delivering high-impact implementations across ITSM, FSM, CSM, ITOM, OM, and App Engine — from process automation to complex integrations and certified Store apps.

Certified System Administrator with hands-on expertise in: • ITSM: Incident, Change, Problem, Knowledge, Service Catalog, CMDB • Order Management: product models, fulfillment logic, CSM integration • App Engine: full-cycle custom applications, including apps for the ServiceNow Store • UI/UX: Service Portal, custom widgets, UI pages, branded experiences • Scripting: Glide API, Scripted REST APIs, Client/Server Business Rules • Integration: REST/SOAP, OAuth2, SAP, Salesforce, custom CRMs • ITOM Discovery setup, CMDB normalization, MID Server configuration

My focus is on helping organizations reduce friction, scale efficiently, and automate key business flows. Whether you need to build from scratch, integrate systems, or publish a scalable ServiceNow app — I’m ready to help.