QA Engineer/Business Analyst with 11 years of end-to-end involvement across the full software delivery lifecycle, from requirements and functional analysis to test design, execution, and defect management, risks and project management awareness. Hands-on experience with manual and API testing across enterprise systems in the automotive aftersales, logistics, and utilities sectors. Former Test Automation Product Owner, responsible for scoping and prioritizing a regression automation program. Completed Playwright with JavaScript/TypeScript automation specialization (Rahul Shetty Academy / Udemy). Fluent professional English developed through 4+ years of daily collaboration with cross-cultural teams in India and Italy.