IT Analyst
System Administrator
Available for hire
Years of
experience
5+ years
Experience
level
Mid-level
Available
for
Full-time, Part-time, Contract, Freelance, Internship
Electronics and Telecommunications Engineer with 5+ years of experience in enterprise infrastructure, Network Operations Center (NOC) environments, and multi-cloud platforms (AWS, Azure, GCP, OCI). Proven track record in high-priority incident management, real-time observability (DataDog, ElasticStack), and Kubernetes cluster troubleshooting for high-impact international clients (RapidSOS, Scotiabank, BCP). Multi-cloud certified and ITIL v4 accredited with advanced English proficiency.
Skills
Languages
No languages.
Employment History
NOC Engineer I at
Definity First
2025
-
2026
▪ Assigned to client RapidSOS (USA) as part of the core Network Operations Center (NOC) team responsible for real-time alert monitoring, incident management, and cloud infrastructure reliability.
▪ Managed high-priority alert workflows using Opsgenie and coordinated incident response life cycles via FireHydrant. Creating alerts with Elastic Stack.
▪ Configured and maintained DataDog monitors, alert rules, and log analysis pipelines in ElasticStack.
▪ Executed advanced troubleshooting for Kubernetes clusters and cloud resources across AWS and Azure environments.
Infrastructure Analyst at
Stefanini
2023
-
2025
▪ Assigned to client Scotiabank (Canada) within the Cloud Engineering Team for an enterprise server migration project from On-Premise infrastructure to Private Cloud (VMware).
▪ Provided Tier-2 technical support for Windows and Linux servers operating within virtualized VMware environments.
▪ Coordinated end-to-end migration execution with Tier-1 and Tier-2 engineering teams to ensure minimal downtime.
AgileOps at
TIVIT
2021
-
2022
▪ Assigned to the client BCP the biggest bank in Perú.
▪ Attention of tickets with Jira and Confluence for deployments in certification and production environments.
▪ Attention to the requirements for Kubernetes, Jenkins, bitbucket, Azure services, Windows (IIS, SQL server, and AD) and Linux servers (Weblogic, Oracle Database and IBM WebSphere).
▪ Monitor of AWS resources with Datadog, Kibana and Apigee.
IT Analyst at
Cloud Information Solution,
2020
-
2021
▪ In charge of Technology Infrastructure. (Windows Server AD, Linux, Oracle Cloud Infrastructure, Weblogic, OHS, Oracle Forms and Reports and VMware ESXi).
▪ Attention of internal requirement tickets and requirement tickets with suppliers (Oracle Database, Oracle Forms and Reports).
▪ Configured, provisioned, and troubleshot network interfaces, firewall policies, and ACLs across Fortinet FortiGate and Cisco routers and switches.
Linux / Windows Operator at
Metrica Andina
2020
-
2020
▪ Assigned to the client BCP the biggest bank in Perú.
▪ Part of the release team for the Datalake Project (Big Data).
▪ Deployment of new changes in Certification and Production environments for Linux, Windows Server and AIX servers.
IT support assistant at
TBS del Peru
2019
-
2020
▪ In charge of Technology Infrastructure. (Windows Server AD, Linux, Docker, Veeam Backup, AWS EC2, AWS S3, FortiGate, ESET PROTECT Enterprise and VMware ESXi).
▪ Helpdesk I and II.
▪ Configured, tuned, and troubleshot FortiGate firewall policies, NAT rules, security zones, and network interfaces.
Technology and Infrastructure Professional Intern at
DISAL
2018
-
2019
▪ Administration of Windows Server (AD, Print Server, File Server, DNS Server, Hyper-V), Linux (Ubuntu) and PBX Asterisk.
▪ Helpdesk I and II.
▪ Preventive and Corrective Maintenance of PCs, Laptops and Servers.
▪ Configured and troubleshot network interfaces, routing, and VLAN switching on Cisco routers and switches
Server Administrator Intern at
WAPOSAT
2018
-
2018
▪ Ubuntu Server Management (Apache Server and MySQL Server).
▪ VPS Administration in Digital Ocean.
▪ Management of websites in WordPress.
Education
Bachelor of Electronic Engineering at
UNTELS
2013
-
2018