Senior Scrum Master | Agile Coach | Business Agility | Agile Delivery

• Lead Agile governance across multiple product teams, ensuring alignment between delivery execution and strategic business objectives. • Facilitate PI Planning, quarterly planning sessions, Sprint Planning, Sprint Reviews, Retrospectives, Scrum of Scrums, and cross-team alignment ceremonies. • Design and govern Jira workflows, issue hierarchies, automation rules, dashboards, and delivery standards to improve transparency and execution quality. • Guide Product Owners and Tech Leads in backlog prioritization, roadmap refinement, sprint forecasting, and delivery planning. • Manage delivery risks, blockers, dependencies, and operational governance across software delivery initiatives. • Build delivery forecasts using Lead Time, Throughput, Flow Metrics, and Cone of Uncertainty techniques to improve predictability. • Define operational and executive delivery metrics, providing engineering teams and leadership with actionable insights. • Drive Business Agility initiatives through market benchmarking, governance improvements, and process optimization. • Develop action plans at squad and tribe levels to improve delivery performance and organizational effectiveness. • Leverage Artificial Intelligence to accelerate documentation, backlog refinement, reporting, and operational workflows.

• Facilitated Agile ceremonies for multiple enterprise software development teams supporting large-scale digital transformation programs. • Coached Scrum Teams, Product Owners, and stakeholders on Agile principles, Scrum practices, and continuous improvement. • Supported enterprise SAFe transformations by facilitating PI Planning, Scrum of Scrums, Inspect & Adapt workshops, Sprint Reviews, and Retrospectives. • Led Lean Inception workshops and Product Discovery initiatives, significantly accelerating MVP validation cycles. • Supported backlog refinement, story mapping, acceptance criteria definition, and roadmap discussions. • Built Agile governance dashboards using Jira and Power BI, improving delivery visibility and executive reporting. • Managed risks, dependencies, impediments, and cross-team coordination throughout software delivery. • Partnered with leadership to improve Agile maturity and strengthen data-driven decision making.

• Led process improvement initiatives focused on operational excellence and manufacturing performance. • Gathered business requirements and translated operational needs into analytical solutions. • Developed Power BI dashboards and KPI monitoring solutions supporting executive decision making. • Improved operational process conformity from 58% to 98% through predictive analysis and data-driven process optimization. • Coordinated multidisciplinary continuous improvement initiatives across engineering and operations teams