Senior QA Engineer

Strategic QA Lead for the G-Click product, overseeing quality for legacy maintenance and modern architecture migrations. • Managed and optimized Jira workspaces, utilizing JQL for data extraction, customizing fields, and designing advanced workflows and plugins to improve team productivity. • Created comprehensive technical documentation, step-by-step guides, and tutorials in Confluence for both internal teams and external stakeholders. • Conducted deep functional and exploratory testing, ensuring high-quality releases and alignment with business requirements during technical refinements for new features. • Developed and optimized automation frameworks using Cypress, streamlining CI/CD pipelines, and reducing regression time. • Responsible for Pull Request governance, ensuring code quality standards and stability for staging environment deployments. • Built quality metric dashboards in Google Data Studio using Jira data to pinpoint process bottlenecks and root cause failures. • Led technical refinements for new features and collaborated with strategic partners for integration validation.

• Executed manual and automated API tests with Postman, focusing on Subscription Management squad (PIX, bankslips, credit card, POS integrations). • Tracked bugs and managed work items in Jira, and documented applications/processes in Confluence. • Monitored logs and events in Splunk to validate integrations and troubleshoot issues. • Supported deployments and partner integrations, ensuring high-quality releases.

• QA Role (Rede/Itaú account): Designed comprehensive test cases using Jira X-Ray, executed manual and API tests, and collaborated closely with the Fraud Prevention team to ensure application security and reliability. • Backend Developer Role (Itaú account): Developed solutions utilizing Java (Spring Boot), SQL Server, and Kafka, while creating unit and integration tests to ensure code quality. • Supported the improvement of system performance and reliability through CI/CD pipelines (Jenkins, GitLab) and code analysis via SonarQube.