DEVOPS Engineer

Skills: • Operating Systems : Windows, Linux • GitOps CD Tool : ArgoCD • CI/CD automation tool : GithubActions • Version Control System : Git, GitHub • Incident Management Tool : Jira • Documentation : Confluence • Scripting : Shell Scripting • Cloud Technology : AWS • Container Tools : Docker, Kubernetes • Database : RDS, MYSQL • Configuration Management : SSM (Session System Manager) • Continuous Monitoring : Datadog | Pandora| CloudWatch • Infrastructure as a Code : Terraform • Programming Language : Java, C++, Python • SRE : Incident management, integration management, automation, monitoring Skills: • Operating Systems : Windows, Linux • GitOps CD Tool : ArgoCD • CI/CD automation tool : GithubActions • Version Control System : Git, GitHub • Incident Management Tool : Jira • Documentation : Confluence • Scripting : Shell Scripting • Cloud Technology : AWS • Container Tools : Docker, Kubernetes • Database : RDS, MYSQL • Configuration Management : SSM (Session System Manager) • Continuous Monitoring : Datadog | Pandora| CloudWatch • Infrastructure as a Code : Terraform • Programming Language : Java, C++, Python • SRE : Incident management, integration management, automation, monitoring

• Performed Desktop and Server installations at client locations, ensuring proper configuration and readiness for use. • Diagnosed and troubleshot Dell desktops, laptops, and servers, including hardware and system-related issues and Replaced faulty hardware components such as hard drives, RAM, keyboards, and screens, following standard procedures. • Escalated unresolved issues to L2 and L3 teams, updated call details on the Dell service portal, generated service reports, and collected user feedback. • practicing computer assembly and disassembly, including hardware installation, upgrades, and basic preventive maintenance. • Setting up and configuring desktops, laptops, printers, scanners, operating systems, office applications, antivirus software, and basic network switches as part of hands-on training.