Senior DevOps Engineer/Site Reliability Engineer

• Owned end-to-end AWS platform delivery across 5+ concurrent client projects, standardizing infrastructure provisioning, scaling, DR runbooks, and deployment repeatability using Terraform, Kubernetes, and Helm. • Implemented GitOps workflows with ArgoCD and Flux, enabling declarative continuous deployment with automated drift detection, environment-specific promotion controls, and full audit traceability for production releases. • Deployed Istio service mesh for east-west traffic control, enforcing mutual TLS across all inter-service communication and implementing circuit-breaking and retry policies for distributed microservice workloads. • Defined and embedded SLIs/SLOs for availability and latency as release gate criteria, driving a 35% reduction in MTTR through structured on-call rotation, formalized incident runbooks, and blameless post-incident reviews with documented RCAs. • Governed CI/CD pipelines (GitHub Actions, GitLab CI) across multiple teams, enforcing automated security scanning, change traceability, and compliance gates at build and deploy stages to shift quality checks left. • Built enterprise observability stacks integrating Prometheus, Grafana, Datadog, ELK Stack, and OpenTelemetry, enabling distributed tracing, log correlation, and proactive anomaly detection across client environments. • Architected SOC 2 and PCI-DSS-aligned environments with HashiCorp Vault for dynamic secrets management, zero-trust network segmentation, audit-ready access controls, centralized logging, and documented DR readiness. • Delivered MLOps infrastructure covering model deployment pipelines, inference endpoint autoscaling, performance tracking dashboards, and drift alerting for production ML workloads. • Reduced infrastructure spend by ~20% through Karpenter-based node right-sizing, Reserved Instance procurement, and regular cost optimization reviews across multi-tenant AWS accounts. • Mentored 4 junior engineers on production readiness standards, on-call practices, and SRE fundamentals, enabling independent incident ownership and reducing escalation frequency.

• Delivered end-to-end DevOps engagements for early-stage startups, architecting AWS infrastructure, containerized deployments (Docker, Kubernetes), and Terraform-managed environments built for independent operation. • Built CI/CD pipelines using GitHub Actions and GitLab CI for automated build, test, and deployment workflows, cutting manual release overhead and rollback times for small engineering teams. • Implemented observability stacks (CloudWatch, Prometheus, Grafana, Datadog) with structured alerting, providing teams with operational visibility before and after production launches. • Introduced HashiCorp Vault for secrets management with automated vulnerability scanning and secrets rotation, reducing credential exposure risk across client environments. • Optimized cloud spend through right-sizing, autoscaling policies, and resource lifecycle management, delivering consistent cost reductions across multiple client accounts.

• Designed AWS cloud infrastructure from scratch for a fantasy sports platform, implementing environment separation, deployment automation, and production-grade configurations ahead of a live product launch. • Established CI workflows using Bitbucket Pipelines, stabilized release pipelines, and resolved recurring build and deployment failures that were blocking engineering velocity. • Implemented CloudWatch monitoring and alerting for core platform metrics; maintained infrastructure documentation used by product and backend teams for cross-functional coordination.

• Built a Bill of Materials and invoicing module on Salesforce for a healthcare procurement platform, supporting B2B vendor management across Sales Cloud, Service Cloud, and Experience Cloud. • Integrated CRM data flows for end-to-end procurement lifecycle management and implemented Einstein Bot for automated query handling. • Created technical documentation covering module behavior, data models, and implementation logic.