Remote Conversational AI Engineer

Description:

• We are looking for a talented Conversational AI Engineer to join our team and lead the development of our AI concierge service.
• In this role, you will design and optimize conversational flows, integrate advanced language models, and ensure seamless interactions across our product ecosystem.
• Your expertise will directly influence how users interact with our platform, improving accuracy and delivering exceptional user experiences.
• Key responsibilities include leading the selection, configuration, and integration of the AI concierge service or large language models within our platform.
• You will design and implement robust conversational flows, defining intents, entities, and responses on platforms such as AWS Lex.
• Collaborating with the Backend Integration Developer to connect AI-driven conversations with data sources and internal APIs is essential.
• You will monitor and analyze the performance of conversational AI, identifying areas for improvement in user interactions and accuracy.
• Managing data related to AI, including training phrases, conversation logs, and user feedback, ensuring data quality and relevance is part of your role.
• Continuously iterating on models and flows based on user insights and analytics to enhance overall system effectiveness is expected.
• Maintaining comprehensive documentation and advocating for clear, effective communication within the team and with stakeholders is crucial.

Requirements:

• Proven expertise in NLP and NLU, with hands-on experience implementing conversational AI systems is required.
• Proficiency in Python, JavaScript, and TypeScript for AI development and integration tasks is necessary.
• Strong experience working with AWS Lex and deploying AI-driven solutions in cloud environments is essential.
• Familiarity with large language models (LLMs) and the latest advances in conversational AI technologies is expected.
• You must demonstrate the ability to manage and organize AI-specific data for optimal performance.
• Exceptional written and verbal communication skills, with a keen attention to detail and clarity, are required.
• A collaborative mindset with a passion for solving complex challenges and iterating quickly in a fast-paced team setting is essential.

Benefits:

• At RYZ Labs, you will find yourself working with autonomy and efficiency, owning every step of your development.
• We provide an environment of opportunities, learning, growth, expansion, and challenging projects.
• You will deepen your experience while sharing and learning from a team of great professionals and specialists.
• Our teams are remote and distributed throughout the US and Latam, allowing for flexible work arrangements.
• We aim to create applications that are scalable and resilient using the latest cutting-edge technologies in cloud computing.