We are looking for a talented Conversational AI Engineer to join our team and lead the development of our AI concierge service.
In this role, you will design and optimize conversational flows, integrate advanced language models, and ensure seamless interactions across our product ecosystem.
Your expertise will directly influence how users interact with our platform, improving accuracy and delivering exceptional user experiences.
Key responsibilities include leading the selection, configuration, and integration of the AI concierge service or large language models within our platform.
You will design and implement robust conversational flows, defining intents, entities, and responses on platforms such as AWS Lex.
Collaborating with the Backend Integration Developer to connect AI-driven conversations with data sources and internal APIs is essential.
You will monitor and analyze the performance of conversational AI, identifying areas for improvement in user interactions and accuracy.
Managing data related to AI, including training phrases, conversation logs, and user feedback, ensuring data quality and relevance is part of your role.
Continuously iterating on models and flows based on user insights and analytics to enhance overall system effectiveness is expected.
Maintaining comprehensive documentation and advocating for clear, effective communication within the team and with stakeholders is crucial.
Requirements:
Proven expertise in NLP and NLU, with hands-on experience implementing conversational AI systems is required.
Proficiency in Python, JavaScript, and TypeScript for AI development and integration tasks is necessary.
Strong experience working with AWS Lex and deploying AI-driven solutions in cloud environments is essential.
Familiarity with large language models (LLMs) and the latest advances in conversational AI technologies is expected.
You must demonstrate the ability to manage and organize AI-specific data for optimal performance.
Exceptional written and verbal communication skills, with a keen attention to detail and clarity, are required.
A collaborative mindset with a passion for solving complex challenges and iterating quickly in a fast-paced team setting is essential.
Benefits:
At RYZ Labs, you will find yourself working with autonomy and efficiency, owning every step of your development.
We provide an environment of opportunities, learning, growth, expansion, and challenging projects.
You will deepen your experience while sharing and learning from a team of great professionals and specialists.
Our teams are remote and distributed throughout the US and Latam, allowing for flexible work arrangements.
We aim to create applications that are scalable and resilient using the latest cutting-edge technologies in cloud computing.
