Remote Data Engineer III

at Rackspace

Posted 2 days ago 1 applied

Description:

  • The Data Engineer III is responsible for managing and operating various tools including Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, and PowerBI.
  • The engineer will work closely with customers and the team to manage and operate the cloud data platform.
  • Key responsibilities include resolving pipeline issues, proactive monitoring for sensitive batches, conducting root cause analysis (RCA), and documenting defects.
  • The engineer will design, build, test, and deploy fixes to the non-production environment for customer testing and work with customers to deploy fixes in production upon acceptance.
  • Responsibilities also include cost and performance optimization, audit and security management, and making necessary infrastructure changes.
  • The engineer will create and update knowledge bases and runbooks as needed for knowledge management.
  • Governance tasks involve monitoring configuration changes to batches and infrastructure, ensuring proper documentation, and aligning resources.
  • The engineer will act as a point of contact (POC) for customers, handling communication, escalation, isolating issues, and coordinating with off-site resources while managing stakeholder expectations.
  • Change management involves aligning resources for on-demand changes and coordinating with stakeholders as required.
  • The engineer will handle user requests, creating or updating runbooks as necessary.
  • Incident and problem management responsibilities include conducting root cause analysis and recommending preventive measures.
  • The role requires good hands-on experience with the specified tools and the ability to read and write SQL and stored procedures.
  • Strong analytical and problem-solving skills, along with excellent written and verbal communication skills, are essential.
  • The role requires the ability to work inclusively in small groups and prioritize issues while multitasking.
  • The position operates under moderate supervision.

Requirements:

  • A Bachelor’s degree in computer science or a related field is required.
  • Candidates must have 8-12 years of hands-on experience in configuring and managing Azure data analytics solutions.
  • Experience with the Azure environment is desired.
  • Candidates should possess good hands-on experience with Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, and PowerBI.
  • The ability to read and write SQL and stored procedures is necessary.
  • Strong analytical and problem-solving skills are required, along with the ability to research issues and determine root causes.
  • Excellent written and verbal communication skills are essential for conveying technical information clearly.
  • Candidates must be able to work inclusively in small groups and manage multiple tasks effectively.
  • Flexibility in schedule is required, including working weekends and holidays as needed for 24/7 operations.
  • Occasional travel of less than 10% may be required.
  • Adherence to company security policies and procedures is mandatory.

Benefits:

  • The position offers the flexibility of remote work.
  • Employees will have the opportunity to work in a dynamic and collaborative environment.
  • The role provides exposure to a variety of cloud data platforms and tools, enhancing professional development.
  • Employees will gain experience in managing and optimizing cloud data solutions.
  • The company promotes a culture of inclusiveness and teamwork.
  • Opportunities for continuous learning and knowledge management are available.
  • The role may include occasional travel, providing diverse work experiences.