Remote Helpdesk System Administrator

Description:

• Seeking a Helpdesk System Administrator to manage hardware, tools, and provide IT support.
• Hands-on IT Operations role with ownership and mentorship in a remote international company.

Requirements:

• Confident macOS user with curiosity about the Apple ecosystem.
• Some hands-on IT experience (helpdesk, internship, or technical degree).
• English communication skills at B1–B2 level.
• Knowledge of networking fundamentals and systematic troubleshooting.
• Self-organized with the ability to prioritize tasks.
• Nice to have: Experience with MDM, Apple Business Manager, ticketing systems, and automation skills (Zapier, Make, Java Script, Bash).

Benefits:

• Fully remote work with a flexible schedule.
• Salary in USD.
• Mentorship from a senior IT Ops specialist.
• Hands-on experience with 100+ tools (Google Workspace, Slack, etc.).
• Opportunity to build a complete sysadmin skill set.
• Competitive pay, mental health support, and 20 paid vacation days.