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Description:
- Kiratech is seeking an L2 Cloud Native Support Engineer for the Managed Services Team.
- The role involves operational management of Cloud Native platforms, second-level technical support, and continuous service improvement through monitoring, event analysis, troubleshooting, and technical escalation.
Requirements:
- Technical background in STEM (Computer Science, Engineering, Cybersecurity, Data Science, etc.).
- Experience in L2 technical support, troubleshooting, service management, and operational management of Cloud Native platforms.
- Familiarity with Linux systems, scripting languages (Python or Bash), and infrastructure-as-code tools (Terraform or Ansible).
- Knowledge of containerization tools (Docker, Kubernetes, etc.) and a proactive approach to problem-solving and automation.
- Good command of English and native Italian.
Benefits:
- Continuous technical training on relevant topics such as Cloud Native, AI, Security, and automation.
- Mentorship from experienced professionals and support in handling complex cases.
- Remote work options and 4 weeks of remote work per year.
- Recharging Fridays (1 paid Friday per quarter) and electronic meal vouchers.
- Access to internal R&D initiatives.
- Salary range of €30,000 - €40,000 based on experience, plus annual variable bonus.
Job title
Job type
Experience level
Required experience
-
Salary
$33,692—$44,923 (EUR 30,000—EUR 40,000) / year
Degree requirement
No degree requiredSkills
Location requirements
Italy
Benefits
-
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