Stoneridge Software is seeking a Lead Senior Consultant for Dynamics 365 | Customer Engagement (D365 CE) / CRM / Power Platform to provide strategic leadership for clients implementing or upgrading D365 CE applications.
The Lead Senior Consultant will work with the Solution Architect on overall solution design, including business process, system configuration, customization, and integration with third-party applications.
This role involves collaborating with Project Management to ensure alignment with project governance and providing leadership to drive organizational adoption of new processes and systems.
The consultant will facilitate discussions with stakeholders to extract business requirements and present solutions in the form of process design, software products, customizations, and integrations.
Responsibilities include developing solution proposals, providing guidance throughout implementation, maintaining knowledge of third-party software vendors, and communicating complex topics to diverse audiences.
The consultant will perform demonstrations of D365 CE, facilitate design decisions, provide guidance on integration with the Power Platform, and build POCs to analyze customer situations.
Requirements:
Candidates should have 6+ years of experience leading D365 CE implementations or upgrades in client-facing roles.
A minimum of 10 full life cycle D365 CE implementations is required.
Proven ability to create innovative solutions for complex business requirements and streamline business processes is essential.
Travel to client worksites nationwide (up to 50%) is required.
Experience with Joint ERP + CRM projects and working knowledge of D365 CE integration technologies is preferred.
Familiarity with D365 CE and Power Platform implementation methodologies is necessary.
Understanding of Organizational Change Management principles and practices is required.
Proficiency with process modeling tools such as Visio and experience writing and documenting requirements in ADO is needed.
Effective communication skills in both spoken and written English are essential.
Benefits:
Stoneridge Software offers comprehensive medical, dental, and vision insurance, with premiums for employees paid by the company.
A 401(k) contribution program (US) or RRSP Benefits (Canada) is available, along with life and disability insurance.
Employees receive paid parental leave, flexible time off, sick time, and paid holidays.
The company promotes flexible work schedules and provides mobile/internet reimbursement.
Additional benefits include an employee and family assistance program, learning and development allowance, employer charitable contributions, and social wellness clubs.
Employees are reimbursed for paid business mileage and receive a home office and wellness allowance (US Only) and HSA contribution (US Only).