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Description:
This position functions around the clock, 24/7/365, to deliver extensive support for the enterprise RHEL server environment.
The role involves the installation, configuration, management, operation, and maintenance of all RHEL server systems and RHEL Clusters (including Pacemaker).
It is essential to ensure system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that operate on RHEL.
Key responsibilities include installing, configuring, and managing Linux servers and applications to ensure optimal performance and high availability.
The candidate will monitor system performance, perform routine maintenance, and apply updates as needed.
They will identify and resolve issues related to the operating system, hardware, and network configurations.
The role requires implementing and enforcing security best practices within Linux environments, including firewalls, user permissions, and file integrity measures.
The candidate will assist in the deployment and management of applications hosted on Linux servers.
Documentation of system configurations, procedures, and troubleshooting documentation for reference by the team is required.
Support for backup and recovery processes to maintain data integrity and availability is essential.
Collaboration with development teams to enhance deployment processes and ensure effective integration of Linux applications is expected.
The candidate will ensure that all RHEL systems are managed in accordance with vendor recommendations and security best practices, while also maintaining compliance with NCA, NIC, and SEC Cybersecurity regulations.
Contribution to the management of the operating system lifecycle, including planning for version upgrades and decommissioning, is part of the role.
The candidate will manage RedHat HA Extension (PACEMAKER) clusters and support SAP, SAP HANA, and SAP S/4HANA environments on the RHEL platform.
Regular review of system logs and OS behavior to proactively monitor and address potential issues is required.
Building strong relationships with the ERP, application, database, and web hosting teams for daily support, troubleshooting, and scheduled maintenance activities is essential.
The candidate will manage and maintain client agents for server monitoring (SCOM, AppDynamic) and server management (SCCM).
Creation and maintenance of technical and detailed design documentation, as well as technical operation documentation, is required.
The candidate will create, maintain, and delete user/group accounts and implement account policies.
Raising and managing support tickets with RedHat, including troubleshooting, log collection, and follow-up, is part of the responsibilities.
Requirements:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is required.
The candidate must have 3-5+ years of practical experience in Linux System Administration (RHEL/CentOS) in an enterprise context.
Proficiency in RHEL (versions 7, 8, 9) and RHEL Clustering (Pacemaker) is essential.
Extensive experience in supporting SAP/SAPHANA on RHEL is required.
The candidate must demonstrate ability in the installation, monitoring, troubleshooting, and patch management of operating systems.
Experience in managing user and group accounts is necessary.
Familiarity with monitoring solutions such as SCOM/AppDynamics and management tools like SCCM is required.
The candidate must be capable of working in a 24/7/365 shift environment.
Excellent documentation skills, including design and operational documentation, are necessary.
Strong teamwork abilities for effective collaboration with application and database teams are required.
Awareness of cybersecurity regulations (NCA, NIC) is essential.
The candidate must be authorized to install, configure, patch, and maintain all RHEL systems and clusters.
They will be responsible for daily operations, monitoring, and troubleshooting of the RHEL environment.
The candidate is empowered to create and manage user/group accounts and their associated policies.
They will oversee the entire lifecycle of vendor support tickets for RedHat.
Benefits:
Opportunity to work with a talented and passionate team is provided.
A competitive salary and benefits package is offered.
The position includes exciting projects and an innovative work environment.