Remote Principle Implementation Architect

Description:

• Karbon is a global leader in practice management software for accounting firms, providing a collaborative cloud platform that saves employees an average of 18.5 hours per week.
• The company has customers in 34 countries and a distributed team across the US, Australia, New Zealand, Canada, the UK, and the Philippines.
• As a Principal Implementation Architect, you will be the technical lead responsible for building and delivering technical implementations after the sale.
• You will transform scoped requirements into a migration plan, including document management systems like Google Drive, SharePoint, and Dropbox.
• Your role involves building a team to support technical migrations and collaborating closely with Engineering, Implementation Managers, and Customer Success to ensure a seamless onboarding experience.
• Responsibilities include scoping, building, and delivering technical migrations, creating lightweight tooling for migrations, developing a repeatable migration playbook, and serving as the technical escalation point for post-sale challenges.

Requirements:

• You must have 3+ years of experience in a technical implementation, integrations, or solutions delivery role.
• You should be comfortable working with REST APIs, JSON, and modern web technologies.
• Experience with migration from document management platforms such as Google Drive, Dropbox, and SharePoint is required.
• You need to have experience migrating from various accounting and practice management systems, including CCH, Wolters Kluwer, Intuit, Xero, Sage, and IRIS.
• Familiarity with middleware tools like Make.com, Zapier, and Tray.io is necessary.
• Excellent problem-solving and communication skills are essential.
• You must be able to work cross-functionally with Customer Success Managers, Engineers, and customer stakeholders.
• A passion for helping customers achieve their goals is important.

Benefits:

• You will gain global experience across multiple countries including the USA, Australia, New Zealand, UK, Canada, and the Philippines.
• The position offers an excellent benefits package, including paid flexible time off with an encouraged use of 3 weeks per year.
• The company provides paid medical, dental, and vision coverage for you and eligible dependents.
• You will receive fully company-funded short and long-term disability and life insurance.
• A 401(k) plan with company matching is included.
• There is a Flexible Spending Account available.
• Up to 8 weeks of paid parental leave is offered.
• A work-from-home stipend is provided.
• You will work with and learn from an experienced, high-performing team in a collaborative culture that embraces diversity and invests in development.
• The company promotes high performers from within, providing opportunities for career growth.