Remote Product Support Engineer (AI Platform)

Posted 2 hours ago

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Description:

  • Subject Matter Expert on Netomi’s offerings from Product, Technical, and Business perspectives.
  • Develop in-depth knowledge of the Product Offering and manage multiple projects in a customer-facing role.

Requirements:

  • 5-6 years of experience in administrative roles and technical support, specializing in Zendesk and API integrations.
  • Proficient in Java and HTML; strong troubleshooting skills in Java and MySQL.
  • Familiarity with tools like Postman, Datadog, and Workato.
  • Ability to write custom scripts and code snippets for automation.
  • Experience in mentoring and training new hires in processes, products, and technology.

Benefits:

  • Opportunity to work with leading global brands and be part of the AI revolution.
  • Dynamic work environment with a focus on innovation and efficiency.

Job title

Job type

Experience level

Required experience

5 years

Salary

-

Degree requirement

No degree required

Location requirements

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Benefits

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