Remote Senior Business Data Analyst (Contact Center Analyst)

Posted 2 hours ago

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Description:

  • Support and deliver analyses for contact center consulting, focusing on healthcare clients.
  • Drive strategic thinking and insights on contact center operations and sales.

Requirements:

  • 5+ years of experience in contact center analytics.
  • Proficiency in SQL and experience with large-scale customer databases.
  • Strong analytical skills to interpret data and provide strategic recommendations.
  • Knowledge of statistical concepts and proficiency in Excel and PowerPoint.

Benefits:

  • Opportunity to work with Fortune 500 clients.
  • Contribute to a diverse and inclusive workplace recognized as a Great Place To Work.

Job type

Experience level

Required experience

5 years

Salary

-

Degree requirement

Degree required

Skills

Location requirements

Benefits

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