Hubtype helps companies serve more customers with fewer resources through messaging.
The company believes great customer service should be simple, fast, and human, facilitating a transition from outdated channels like phone and email to messaging platforms such as WhatsApp and webchat.
Hubtype automates millions of conversations each month for companies like Decathlon, Allianz, and Wizz Air, resulting in better service and more time for teams to focus on important tasks.
The company values clarity, ownership, and impact, and aims to build the future of customer communication.
As a Senior Software Engineer, you will develop high-quality chatbot applications using React.js, other related technologies, and the open-source framework Botonic.
You will collaborate closely with the Conversational Design team and other developers to implement new features and enhancements effectively.
Interaction with other teams such as Support and Customer Success will be essential to provide clients with the best experience.
Participation in code reviews and technical discussions will be required to maintain quality and consistency in projects.
You will need to keep your knowledge up-to-date by staying informed about best practices and technology trends.
Requirements:
You must have demonstrable experience in developing web applications using React.js, TypeScript, and related front-end technologies.
Experience working with AWS or similar infrastructure technologies is required.
A willingness to experiment with new LLM technologies, frameworks, and workflows to drive innovation is necessary.
You should have the ability to identify and evaluate the most suitable LLMs for specific tasks, including both open-source and proprietary models.
Great communication skills and the ability to work effectively in remote teams are essential.
Excellent fluency in English, both written and spoken, is required.
You must be a resident in Spain with a valid working permit.
Benefits:
The position offers a competitive salary that aligns with the salary standards for engineers in Spain.
You will have the opportunity to be part of a flexible and collaborative remote team.
The role includes challenging projects that will allow for personal and professional growth.
An inclusive, team-oriented work environment where your input will always be valued is provided.
Full-time remote work is available.
You will receive 27 days of vacation per year, plus bank holidays, your birthday, and a volunteer day.
A workstation budget is provided to facilitate effective work from home.
An attractive Benefits & Perks Plan focused on Learning & Development and Wellbeing is included.
