Tyk is an API Management platform that connects various systems and services across multiple industries including retail, finance, telecoms, healthcare, and media.
The company was founded in 2015 and has offices in London (UK), London (Ontario), Atlanta, and Singapore, serving thousands of users globally.
Tyk is committed to enabling interconnectivity between systems and devices, with a mission to improve the way organizations connect.
The company offers unlimited paid holidays and remote working from anywhere in the world, promoting flexibility and autonomy for employees.
The Site Reliability Engineer will manage, maintain, improve, and provide support for the Tyk platform, focusing on incident management and continuous improvement.
Responsibilities include maintaining the global Tyk Cloud, identifying reliability issues, introducing new metrics, participating in on-call rotations, documenting operational knowledge, conducting post-incident analysis, and automating common tasks.
Requirements:
Strong collaboration skills are essential for this role.
Experience in launching and operating production scale Kubernetes clusters is required.
Candidates must have experience designing and operating infrastructure on AWS and other cloud providers.
Proficiency in operating MongoDB or other document databases is necessary.
Experience with operating Redis or other key-value storage clusters is required.
Candidates should have experience administering Linux servers and maintaining distributed software.
Familiarity with operating Prometheus and Grafana is necessary.
Experience with logging collection and analysis systems is required.
Participation in the on-call rotation (4:00-16:00 UTC) is expected.
Benefits:
Employees enjoy unlimited paid holidays.
The company offers total flexibility in working hours to enhance productivity.
There is an employee share scheme available.
Generous maternity and paternity leave is provided.
Employees are entitled to Volunteering Days.
The company organizes retreats for employees.
An Employee Wellbeing platform is available to support staff health and wellness.